Houseperson
- Experience in similar capacities: lodging, housing, hospitals, care facilities all helpful, not mandatory.
- Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
- Must be able to stand for up to eight hours, bend, stretch, reach, climb, kneel.
- Must be able to see and hear.
- Must be able to speak and understand English, the ability to communicate in another language may be helpful.
- Must display professionalism, honesty and trustworthiness at all times.
- Proper handling of linens, terry and other supplies, keeping sanitation and cost controls in mind.
- Handling various safety and security measures. Report or correct any hazardous conditions observed immediately.
- All guidelines from training checklist of areas to be maintained.
- Procedures for emergencies (Person in Charge).
- Assist with guest issues, being professional and maintaining a hospitable caring attitude.
- Maintain guest privacy.
- Follow procedures in the company systematic fashion.
- Basic maintenance repairs, leaking faucet, running toilet, etc.
- Able to clean guest rooms to brand standards and in conjunction with the training checklist for room attendants.
- Must be able to work alone, without direct supervision
- Must be able to work as a team member
- Comply to all standards
- Be able to multi task, remain service centric.
- Communicate professionally with guests and co-workers.
- Keep public areas of the hotel, grounds and parking lot clean, maintaining brand standards and providing guest service when necessary including assisting guests with baggage, in and out of vehicle or guest room.
- Respond to guest request, such as delivering supplies: shampoo, towels, roll away beds etc. in a timely and hospitable manner.
- Perform minor trouble shooting and maintenance of hotel equipment.
- Responsible for setting up meeting rooms if applicable.
- Adhere to general clean guidelines for the public areas of the property.
- Have a thorough knowledge of emergency procedures.
- Other duties as assigned including assistance in the housekeeping, laundry or maintenance department, that the associate is capable of performing.
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