Category 1: Clerical/Admin: Level 1

ROLE IMPACT

This role provides advanced administrative and clerical support across multiple city departments, ensuring accurate documentation, smooth communication, and efficient office operations. The Office Assistant III acts as a key liaison between staff, citizens, and vendors, contributing to payroll, customer service, and internal coordination.

Job Title: Office Assistant

Location Dallas, TX | Onsite

Compensation & Schedule

• $17.82/hour

• Monday–Thursday 7:30 a.m.–6:00 p.m. or Monday–Friday 8:00 a.m.–5:00 p.m.

KEY RESPONSIBILITIES

• Perform advanced administrative duties including payroll support, cash handling, and travel arrangements

• Prepare, proofread, and review correspondence, reports, and memos for supervisor sign-off

• Provide receptionist services, answering phones, scheduling appointments, and assisting the public

• Train and support other Office Assistants, sharing expertise and ensuring task accuracy

• Maintain organized filing systems, process invoices, manage mail distribution, and track departmental deadlines

MINIMUM QUALIFICATIONS

• 2+ years administrative or office support experience

• Proficiency in Microsoft Office Suite

• Strong written and verbal communication skills

• Experience handling confidential documents and customer inquiries

CORE TOOLS & SYSTEMS

• Microsoft Outlook

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Multi-line phone systems

• Document imaging/scanning tools

• Standard office equipment (copiers, postage machines, fax)

PREFERRED SKILLS

• Bilingual in Spanish and English

• Familiarity with municipal operations or city government workflows

• Experience training junior administrative staff

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