ACCOUNT MANAGER - CARROLLTON, TX

Salary: $55,000 - $65,000 / year based on experience

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

We are seeking an organized, articulate, professional, and passionate Account Manager to join our team. This position is responsible for ensuring that our new customers receive the highest level of customer service and satisfaction in the installation of their account. The successful candidate oversees the entire installation process of new accounts and the installation of new equipment at current accounts.

Duties and Responsibilities

• Professional communication with future and current clients

• Schedule and conduct site surveys at current and future accounts

• Complete Work Orders on Office Coffee system, Installation/Swap/Removal link

• Daily communication with the C1 department regarding future accounts

• Attend final walk-thru visits at new accounts sold by the RSD team

• Participating/Overseeing installations with our Service Technicians

• Continued development of installation processes

Requirements and Qualifications

• Proven experience in customer service and/or client management

• Excellent communication and interpersonal skills

• Able to multi-task and prioritize efficiently

• Strong problem-solving skills

• Troubleshoot any problems that arise and take the necessary steps to resolve

• Prepare, update, and report on status of new installations

• Knowledge of Excel and Word

• Knowledge of coffee equipment is a plus

Apply to Canteen today!

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1465335

Canteen

Leticia Pinon