Customer Support Associate
We are a well-renowned customer acquisition, customer support, holdings and business development service provider across the Dallas area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Support Associate is the heart of what we do for our clients!
We specialize in identifying and nurturing businesses with high growth potential across various industries. Through strategic investments and partnerships, we provide the resources and guidance companies need to excel. Our mission is to create lasting value for our stakeholders by fostering innovation and driving progress within our portfolio. The main goal of our Client Support Associate is to ensure excellent customer service standards, appropriately and accurately answer inquiries, and complete sales / contract transactions to those inquiring customers. Our Client Support Associate thinks fast on their feet, possesses contagious energy, and maintains a high level of confidence in their knowledge and expertise with people. Responsibilities :- Identify our customer's needs and recommend appropriate products and services that are individualized to their preferences
- Sustain and maintain relationships with all customer accounts based on trust and loyalty
- Be an expert in all product and service offerings, to better ensure appropriate customer support in handling questions and concerns
- Keep a spotless record of client and customer interactions and maintain records in accordance with company policy using our CRM software
- Work cohesively with other Entry Level Customer Support Associate and other internal team members to ensure all goals are met
- Initiative: ethical, optimistic, adaptable, self-starter
- Organization Skills: attention to detail, time management, self-management
- Learning: student mentality, learning attitude, learns from other Customer Support Associate
- People Skills: professional, exemplary written and verbal, customer-focused
- A High School Diploma or GED equivalent is a must
- 1+ years of experience is highly recommended, but not required
- Confident in an entry-level position and a learning environment with mentorship from other Customer Support Representatives and upper-level management
- Experience in a hospitality, warehouse, or team-focused environment is highly desirable
- Comfortability in a fast-paced environment
Recommended Jobs
CDL-A Fleet Owner Truck Drivers Out & Back Lanes
CDL-A Fleet Owner Truck Drivers Out & Back Lanes * Avg $1300+ wkly Immediate Hiring * No Endorsements Needed Minimum 1 Yr Tractor Trailer Exp Req www.drivewithar.com 936-232-6251 or 888-202-00…
Purchasing Coordinator
Job Description Job Description The purchasing coordinator is responsible for ordering all hospital supplies and ensuring that all departments and units are fully stocked. Supervision of the inbo…
Student Development Specialist
Student Development Specialist Location Fort Worth, TX : F006417 Position Status Full Time Grant Funded No Category Clerical Class Code 54 Starting Pay $34,424 Special Note Location Trinity River Depa…
FOOD SERVICE UTILITY (PART TIME)
Location: Lamar University We are hiring immediately for part time FOOD SERVICE UTILITY positions. Address : 211 Redbird Lane #10065, Beaumont, TX 77710. Note: online applications accep…
Eligibility Call Center Rep
Eligibility Call Center Rep Location Bellaire, TX : Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essenti…
Senior Informatics Associate
Summary The Institute for Clinical and Translational Research in close collaboration with IT Research and Data Technology is offering a position of Senior Informatics Associate in a team-based off…
Material Handler
Your next career opportunity As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby …
Automotive Service Technician
We are looking for an Experienced Ford Service Technician to join our team. If you are looking for the right environment to learn and grow your career, see what we have to offer! We are an Essential…
Nurse Manager Surgical Services + Upto $15K Bonus
Job Description Job Description Job Title: Nurse Manager of Surgical Services Location: Arlington, TX Shift: Mixed (Rotating Weekends) Salary Range: $84,843.20 - $127,275.20 (Based on …
Tree Care Scheduler
We are seeking a team player who is eager to build a long-term career in the field of Tree Care with an industry leader. This key role is the liaison and connection between the sales and operations t…