Professional Appointment Setting / BDC
Do you want to work at one of the busiest automotive dealerships in the region where your employer treats you like a member of the family? We have an immediate opening for a Professional Service Department Appointment Setting / Business Development Coordinator (BDC Representative) to join our growing team! The right candidate will be a team player with a "can-do" attitude, a great phone voice and high energy and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. Responsibilities
- Answer customer calls and establish follows-up with service appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Participate in team and process development sessions – keeping positive relationships with teammates, service teams and dealership management
- Utilize CRM tracking system daily
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
- Dependable
- Great Attitude
- Excellent Phone Skills
- Teachable
- Computer Proficient
- Able to Handle a Large Volume of Incoming and Outgoing Calls
- Able to work on Saturdays.
- Clean Background
- Call Center Experience a Plus
- Bilingual a Plus
- Hourly Plus Commission
- Paid Training
- Health Insurance
- Paid Time Off
- Dental Insurance
* 401(K)
- Vision Insurance
- Life Insurance
- Referral Program
- Employee Discount
- Relocation Assistance
- Family owned and operated for over 65 years.
- Advancement Opportunities
- Drug Free Work Environment
- Equal Opportunity Employer
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