Senior Revenue Operations Analyst

Job Summary

The Senior Revenue Operations Analyst owns core revenue planning and performance analytics for NORAM, including forecasting operations, quota planning analysis, sales performance insights, and executive-ready reporting. This role provides the analytical foundation for forecast validation, attainment modeling, quota allocation, pipeline health insights, seller productivity analysis, and planning recommendations across Microsoft, AWS, ITXM, Marketplace, Services, and Multivendor motions. 

This role serves as a strategic analytical partner to Sales Leadership, Finance, Marketing, Customer Experience, Global Revenue Operations, and Business Excellence, translating complex business questions into clear insights, planning models, and recommendations that influence revenue execution, sales coverage, quota design, and GTM priorities. 

This role is essential to the continued transformation of SoftwareOne, enabling consistent forecasting, unified sales cadences, clear and fair quota setting processes, improved operational visibility, and data-driven performance management in a rapidly evolving business environment. 

Role & Responsibilities

• Own analytical modeling, scenario planning, and quota allocation analysis to support annual and mid-year quota setting across NORAM sales teams. 

• Own the NORAM forecasting rhythm, including forecast dashboard governance, forecast data validation, pipeline health analysis, and recurring forecast insights. 

•  Lead preparation of weekly, monthly, and quarterly forecast, pipeline, and sales performance insights for frontline managers, regional leadership, Finance, and executive stakeholders. 

• Analyze historical attainment, seller productivity, account potential, territory composition, pipeline generation, and growth expectations to inform quota recommendations. 

• Analyze sales performance trends across segments, territories, sales motions, strategic initiatives, and priority solution areas to identify risks, opportunities, and recommended actions. 

• Partner with the Revenue Operations Specialist on territory planning, account segmentation, whitespace analysis, and customer coverage inputs required for quota planning, capacity analysis, and performance reporting. 

• Serve as a strategic analytical partner to Sales Leadership, Finance, Marketing, Customer Experience, Business Excellence, and Global Revenue Operations, translating business questions into insights, planning models, and recommendations that influence revenue execution and GTM priorities. 

• Lead analytical support for forecast reviews, pipeline discussions, quota planning, QBR preparation, GTM initiative reviews, executive reporting, and strategic planning conversations. 

• Own reporting governance, data validation, and KPI alignment across CRM and revenue systems to ensure consistency, integrity, and reliability for forecasting, quota planning, sales performance, and revenue insights. 

• Partner with Global RevOps, IT, Data, and Finance teams to align definitions, KPIs, reporting standards, automation opportunities, and governance processes that reduce manual effort and improve decision quality. 

• Travel 10% required