HVAC Service Helper

BTAC is seeking a motivated HVAC Service Helper to join our team. In this role, you will support our Service Technicians in delivering high-quality maintenance, repair, and installation services to our customers. This is an excellent opportunity to gain hands-on experience in the field, learn valuable technical skills, and contribute to a company that values professionalism, teamwork, and customer satisfaction. If you are detail-oriented, eager to learn, and enjoy working in a dynamic environment, we encourage you to apply.

Responsibilities

• Assist Service Technicians with diagnostic, maintenance, repair, and replacement tasks at customer sites.
• Load, unload, organize, and transport tools, materials, and equipment to and from job locations.
• Prepare and maintain work areas to ensure technician efficiency and safety.
• Perform basic maintenance tasks under direct supervision.
• Maintain inventory of commonly used service materials on assigned vehicles.
• Clean and restore customer work areas after service is completed.
• Accurately record labor, materials, equipment usage, and job notes using ServMan Mobile.
• Promptly communicate any jobsite issues, safety concerns, or equipment damage to supervisors.
• Represent BTAC professionally and maintain positive interactions with customers.
• Participate in required safety meetings, technical training, and company meetings.
• Follow all company standard operating procedures, quality standards, and manufacturer installation requirements.
• Assist with warehouse duties and vehicle organization as needed.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to follow instructions and work effectively as part of a team.
• Willingness to learn new skills and participate in ongoing training.
• Good communication skills and a professional attitude when interacting with customers and team members.
• Physical ability to lift and transport tools, materials, and equipment as required.
• Basic familiarity with hand tools and mobile applications is a plus.