Clinic Operations Director II (Baker Ripley Clinic)

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Baker Ripley - 6500 Rookin St., Bldg. B, Ste. 200, Houston, TX 77074

Clinic Operations Director II (Baker Ripley Clinic) - Job Overview

Schedule: Monday-Friday (Bilingual Preferred)

Welcome to a role where your leadership can truly make a difference! As the Director Clinic Operations II at Legacy Community Health, located in the vibrant city of Houston, TX, you'll be at the heart of healthcare innovation. This is more than just a job; it's an opportunity to join our family and shape the future of community health.

• Leadership & Innovation: Lead the charge in pioneering operational success and financial breakthroughs across our clinics.
• Strategic Impact: Drive forward-thinking policies and initiatives that redefine healthcare operations.
• Collaborative Environment: Engage with a dynamic team to ensure seamless, innovative service delivery.
• Growth & Fulfillment: Experience significant growth opportunities while contributing to Legacy Community Health's impactful mission.

Join us in our mission to reshape healthcare delivery, and together, let's make a lasting impact on community health.

Key Responsibilities

• Champion operational excellence and service delivery across all practice sites within your assigned clinics.
• Lead the way in innovative hiring practices by collaborating with clinics to interview and hire managers and coordinators.
• Foster an agile, nurturing team environment through supervision, accountability, and performance feedback.
• Guide managers through complex disciplinary matters with the support of HR.
• Ensure the success of physicians and mid-level providers by building a collaborative practice ecosystem.
• Conduct monthly reviews of operational and financial performance with managers, VP, and medical leadership.
• Initiate and coordinate revenue cycle innovations and ensure policy compliance across all practices.
• Lead the management of annual budget development for assigned practices.
• Maintain synergy with the Sr. Director Operations and Vice President of Operations through regular communication.
• Collaborate with marketing to devise innovative strategies for the region.
• Analyze technical data and financial reports to inform strategic decision-making.
• Engage in continuous operational leadership meetings to drive forward-thinking solutions.

Minimum Qualifications

• Bachelor's degree in business, healthcare, or a related field is essential.
• Minimum of three years of leadership experience in managing clinic practice operations.
• Master’s degree, MHA, or MBA preferred, highlighting strategic leadership potential.
• Proven ability to work collaboratively and build strong relationships with physicians and staff.
• Expertise in financial analysis, budget development, and revenue cycle management.
• Capacity to formulate innovative operational plans and drive clinical practice success.
• Understanding of legal frameworks related to clinical practice operations and regulatory compliance.
• Strength in navigating and leading through ambiguous situations with agility.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.