Service Advisor

Must have automotive service advisor / writer experience in order to apply. This opening is shared across our multiple locations: Brinson Ford of Corsicana - 1951 St HWY 31 E Corsicana, TX 75110. Brinson CDJR - 1971 St HWY 31 E Corsicana, TX 75110. Brinson Chevrolet - 825 E Fair St Kaufman, TX 75142. Brinson Ford of Athens - 2970 St HWY 31 E Athens, TX 75751 Are you ready to take your automotive career to the next level? If you’re a motivated, customer focused professional who thrives in a fast paced service environment, Brinson Auto Group wants to talk to you. We’re seeking a Service Advisor who brings professionalism, energy, and a commitment to delivering exceptional customer experiences. This role is about more than scheduling service it’s about building relationships, ensuring smooth operations, and helping customers feel confident and cared for. What We’re Looking For: * Strong customer service and communication skills * Ability to guide customers through the service process with professionalism and clarity * Self motivated, goal oriented, and organized * Comfortable working independently while supporting a team * Previous Service Advisor experience preferred but not required * Professional appearance and a positive attitude What We’re NOT Looking For: * If you avoid accountability or struggle to communicate with customers, this role isn’t for you * If your résumé shows frequent job changes or lack of commitment, this opportunity likely isn’t a fit We want consistency, reliability, and a long term mindset What We Offer: * Competitive pay and benefits * Opportunities for career growth within Brinson Auto Group * A supportive, team oriented work environment * Training and development to help you succeed and advance Job Summary: The Service Advisor is responsible for guiding customers through vehicle service and repair processes. This includes assessing service needs, generating estimates, writing repair orders, and maintaining strong customer relationships. Duties and Responsibilities: * Assist customers in selecting recommended service in a friendly, professional, and efficient manner * Use the walk around process to educate customers on vehicle condition and build rapport * Generate service estimates and quotes * Schedule service appointments and maintain an organized workflow * Conduct post repair follow up to ensure customer satisfaction * Resolve customer complaints and concerns promptly * Maintain professionalism, integrity, and a focus on customer loyalty Qualifications: * High school diploma or GED required * Service Advisor experience preferred * Strong communication, organization, and customer service skills * Proficiency with computers, phones, and dealership software preferred * Self motivated, goal oriented, and able to thrive in a fast paced environment * Valid driver’s license and clean driving record * Professional appearance and work ethic Working Conditions: * Work primarily indoors with some outdoor activity in an auto shop environment * Daily walking, standing, and sitting required * Must be available to work full time, including occasional evenings or weekends as needed If you’re ready to help customers, lead with professionalism, and grow your career in automotive service, we want to hear from you. Send your résumé and a brief statement of interest today. Let’s build something great.