Assistant Manager

C-Store Assistant Manager

The C-Store Assistant Manager supports the Store Manager in daily operations to ensure efficiency, profitability, and customer satisfaction. This role assists with hiring, training, and developing team members while maintaining a clean, well-stocked, and customer-ready store.

Job Title: C-Store Assistant Manager

Reports To: Store Manager

FLSA Status: Non-Exempt Hourly

Role Type: Full-time or part-time depending on availability

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Company Summary: Refuel Operating Company, LLC ("Refuel") is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Duties and Responsibilities:

• Expected to work the days and hours needed to meet business requirements, typically five days per week, including some weekends when the Store Manager is off.
• If the store is short-staffed or not meeting performance, inspection, or customer service standards, the Assistant Manager may be required to work up to six days per week.
• Works assigned shifts, including at least two nights per week.
• Support daily store operations and complete assigned tasks in line with company policies and area manager direction.
• Ensure compliance with all city, county, and state beverage laws.
• Deliver prompt, courteous service to every customer.
• Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher.
• Complete required training and maintain customer-ready standards, including clean restrooms, parking lot, fuel islands, counters, and stocked merchandise.
• Ensure accurate cash handling, register balancing, and timely bank deposits.
• Recruit, hire, train, and develop team members.
• Oversee daily workflow and ensure store coverage.
• Conduct performance evaluations and handle discipline in accordance with company policy.

Knowledge, Skills, and Abilities:

• An ideal candidate will have experience with or understanding of: strong customer service and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Organized and efficient with the ability to multitask in a fast-paced environment.
• Honest, dependable, and willing to learn new tasks and take initiative.

Education and Experience:

• An ideal candidate will have the following education and experience: previous retail, food service, or customer service experience.
• Must be able to do basic math at the eighth-grade level.
• On-the-job training is provided for all new team members.

Working environment and physical requirements:

• Must have a valid driver's license
• Must have reliable transportation
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must have visual acuity to check identification and process money orders.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel: Must be able to travel up to 10%

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person's gender-related appearance and behavior may not be stereotypically associated with the person's assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.