Area Security Operations Manager

Job Description

Are you a dynamic leader with a passion for security and technology? Join us as an Area Security Operations Manager! You'll lead shift-based teams, oversee strategic programs, and communicate effectively. Your role includes monitoring security alarms, coordinating resources, engaging with stakeholders, reporting insights, assessing performance, ensuring travel safety, and managing incident responses.
What’s in it for You

• Competitive Salary: $60,000 / year

• Work Site Location: Midlothian, TX

• Set Schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m. This position may require long hours and weekend work.

• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

• Career Growth: Career growth opportunities at GardaWorld

• Travel: Travel expectations vary by branch, with daily visits to client sites within the market.

Your Responsibilities

• Oversee daily operations of the SOC, ensuring efficient monitoring and response to security incidents.

• Responsible for overall administration of the services and deliverables provided pursuant to the contract and ensuring contractor and personnels compliance with the regulatory and contractual requirement of the most recent statement of work.
• Liaison between contractor and client, with law enforcement agencies, with customers at the facilities, and with all personnel
• Plan, organize, direct, and control the operational and administrative activities of the service and deliverables required of personnel on day-to-day basis
• Enforce physical security measures and practices to ensure client directives are completed
• Collect, input, and review for accuracy all site metrics and assigned reporting requirements in compliance with contract requirements
• Provision new contract security personnel as outline in policy and procedures
• Ensure contract security personnel have completed background checks and pre-deployment training before gaining access to the site, oversee the required On Job Training program and continuing training of the security staff.

• Develop and implement emergency management protocols and procedures to enhance crisis response capabilities.

• Collaborate with cross-functional teams to integrate intelligence into business operations and strategic planning.

• Maintain cutting-edge technology and systems to support security operations and intelligence analysis.

• Conduct regular training and exercises to prepare staff for emergency situations.

• Foster a culture of continuous improvement and innovation within the GSOC team.

• Perform other duties as assigned.

Your Qualifications:

• Bachelor’s degree in Security Management, Intelligence Studies, or a related field.

• Able to pass an extensive screening process
• 3 years prior leadership role (direct management of over 5 employees) in security or related industry required
• Experience managing payroll preferred
• High level technical and computer skills as they will be overseeing set up, operations and tech support to their SOC employees.
• Google Suite (working level proficiency required)
• C-Cure 9000 (prior experience desired)
• FLIR/DVTEL Cameras (prior experience desired)
• Hardware to include monitors, TVs etc. (Set up and operations)
• Report Writing

• Have extensive experience and knowledge of various access control platforms, video management systems, and incident management applications/software

• Authorized to work in the United States

• Proficient in the use of security technologies and intelligence tools.

• Ability to work in a fast-paced, dynamic environment.

• Have demonstrated expertise in developing, implementing, and managing control center programs.

Your Skills and Competencies:

Competencies:

• Crisis Management

• Hands-on Approach

• Business Acumen

• Problem Solving

• Communication

• Consultation

• Cultural Awareness

• Leadership & Navigation

• Relationship Management

• Ethical Practice

• Resilience

Ideal Skills, Characteristics, & Experiences:

• Excellent analytical and problem-solving abilities.

• Results and people-oriented, balancing business considerations

• Process-driven mentality

• Highly organized

• Self-motivated with a high sense of urgency

• Stable, progressive work history

• Excellent communication skills

• Acts with integrity

• Resilient and adaptable

• Competitive spirit

• Ability to develop relationships at all levels

• Willingness to get involved in all aspects of the business

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License # B07180

Qualifications

Education