Intern_ Retail Operations Analyst

What You Can Expect

As a Retail Operations Analyst Intern, you will have the opportunity to learn about and support the products we sell, including troubleshooting and resolving customer concerns that impact billing accuracy. In this role, you will be exposed to and expected to contribute to key billing functions through both independent and cross‑functional team projects. The Intern Analyst will work with third‑party vendors, both independently and collaboratively, as needed to deliver best‑in‑class customer service to our internal and external customers. This three‑month internship is based in Houston, TX, and runs from September 2026 through December 2026. You will report to the Billing Resolutions Manager.

• Update and review daily reporting to support several internal daily operational processes
• Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting

What You'll Bring

• Must be at least a college sophomore working toward a Bachelor's degree in Business Administration, Finance, or a related field
• You have strong analytical and problem-solving skills
• You are detail-oriented with excellent organizational abilities
• You are proficient in Microsoft Excel
• You have effective communication skills and collaborate well in team environments

Additional Details

• This role is eligible for our hybrid work policy consisting of in-office and work-from home opportunities required (20-40 hours/week, depending on academic schedule)
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Hourly Range: $22.50 - $32.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [email protected]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Business Unit: Supply & Energy Management

Division: BP B2B US

Legal Entity: ENGIE North America Inc.

Company Name: ENGIE North America

Minimum Base Salary: 22.50 USD

Maximum Base Salary: 32.00 USD

Pay Basis: Hourly