Cashier

Parking Lot Cashier (Part-Time)

Trail Drive Management Corporation Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC).

Dickies Arena hosted 172 events in our last fiscal year and has been nominated for Arena of the year by both the Academy of Country Music and Pollstar Magazine in 2022 and 2023. The arena now ranks 2nd in gross ticket sales and attendance in Billboard Magazine's Worldwide Boxscore Midyear chart among venues of similar size. Our team is growing, and we are looking for energetic and motivated individuals to join us on the journey!

Job Description

The Parking Cashier is our first and last impression of the Dickies Arena and visitors to the surrounding Cultural District. The position will manage the efficient ingress into assigned Arena Parking Lots. Cashiers will perform duties within the entrances of the parking lots, accepting either payment for parking access, or verifying pre-purchased permits via a fee computer or hand-held device.

Qualifications

• Proven customer service experience, preferably in a service industry.
• Previous cashier experience or strong math skills.
• Comfortable around cashiering environment.
• Must be positive, outgoing, and able to work well with others.
• Proven experience dealing with conflicts and issue resolution.
• Demonstrated sound organizational, coordinating, and personal interface skills.
• Excellent verbal and written communication skills.
• Professional appearance and proper hygiene required.
• Proven job reliability, diligence, dedication, and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
• Must be able to stand for long periods of time.
• Ability to move, lift, and place equipment weighing up to 30 pounds.

Essential Duties (Include, but are not limited to the following):

• Provide customer service to guests as they enter and exit the parking locations.
• Quickly and efficiently process payment transactions via cash, credit card, or pre-paid parking permits.
• Responsible for all vehicles that enter the parking location through your identified lane.
• Assist guests with directions to other locations or quickest entry points to the facility.
• Ensure all vehicles are properly parked by vehicle permit.
• Provide set-up and break-down of signage and traffic management equipment around the assigned parking location, in compliance with the traffic management program.
• Other duties as deemed necessary or as directed.

Physical Requirements

• Ability to navigate the facility.
• Ability to be exposed to adverse weather conditions when required to work outside.
• Ability to move arms for extended periods of time.
• Ability to be on your feet for prolonged periods of time.
• Ability to work nights, weekends and holidays as needed for events.
• Ability to perform the physical duties of the job.

Positions will be based on the daily parking requirements needed to facilitate a consistent traffic management program. These positions are demand based which can alter the shift days and hours from week to week.

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When performing the duties of this job, the Parking Cashier will frequently work outdoors in all types of weather conditions, including heat, cold, rain, snow, etc. The Parking Cashier may often be required to work in extreme weather conditions for extended periods of time. Even when assigned to a location with weather protection, the Parking Cashier will be required to leave that weather protection to assist customers outdoors.

Duties, responsibilities, and activities may change at any time with or without notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.