Operations Supervisor (Food Production)

Job Title:  Operations Supervisor (Food Production) 
Job Location:  Austin-USA-78719 
Work Location Type:  On-Site 
Salary Range:  $55,023.54 - 68,779.42

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

The Operations Supervisor – Equipment & Sanitation ensures the safe, efficient, and compliant operation of all food service equipment and sanitation processes in a high-volume airline catering environment. This role leads a team to maintain equipment functionality, uphold hygiene standards, and support operational excellence while meeting all regulatory, safety, and quality requirements

• Work location : onsite @ our kitchen facility located @ Austin-Bergstrom International Airport

Compensation & Benefits

• Competitive Base Salary + Annual Incentive Plan
• Medical, Dental, Vision – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement – support for professional development
• Free Parking & Daily Meals

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• 3+ years of experience in equipment operations, food service maintenance, or sanitation management
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Strong leadership and team managment experience
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Proficient Microsoft Office and Windows-based computer application
• Flexiblity to work extended hours or shifts as needed, including weekends or holidays

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.