Property Associate

Job Description

Job Description

**Job Title: Self Storage Property Associate**

**Location:** 16355 Highway 377 S, Benbrook, TX 76126

**Position Type:** Full-Time

**Job Summary:**

Join our dynamic team as a Self Storage Property Associate and play a crucial role in delivering exceptional service and support to our valued customers. As a Property Associate, you will manage day-to-day operations and ensure our self-storage facility remains an organized, secure, and welcoming environment. This role is ideal for individuals who have excellent organizational skills, an eye for detail, and a passion for customer service.

**Key Responsibilities:**

- Assist customers with inquiries regarding self-storage options and provide information on available units, rental terms, and pricing.

- Guide customers through the rental process, including completing necessary documentation and contracts.

- Ensure the facility is clean, presentable, and free of hazards by conducting regular walk-thru inspections and coordinating with staff for maintenance when necessary. Must be able and willing to do light maintenance.

- Manage payment transactions, including rental fees, late payments, and record-keeping through our automated systems.

- Conduct security checks and monitor access to the storage facility to ensure customer belongings are safe and secure.

- Facilitate customer move-ins and move-outs by providing assistance and ensuring compliance with company policies and procedures.

- Maintain accurate inventory and monitor unit availability to optimize facility occupancy.

- Handle customer complaints and resolve issues in a professional and courteous manner.

- Assist with marketing efforts to promote the facility and attract new customers.

**Qualifications:**

- High school diploma or equivalent; additional education or certification in property management is a plus.

- Strong interpersonal and communication skills with the ability to build rapport with customers.

- Proficiency in basic computer applications, including Microsoft Office Suite.

- Ability to manage multiple tasks efficiently and effectively under minimal supervision.

- Strong problem-solving abilities and attention to detail.

- Possess a valid driver's license and dependable vehicle with insurance.

**Benefits:**

- Competitive pay.

- Health, dental, and vision insurance plans are available.

- Paid time off and holiday leave.

- Opportunities for professional development and advancement within the company.

- Employee discounts on storage rentals.

Join our dedicated team and contribute to delivering top-notch service to our customers while building a rewarding career in the self-storage industry. To apply, please submit your application and a cover letter outlining your qualifications and interest in the position.

[Equal Opportunity Employer Statement]

We look forward to welcoming you to our team!