911 Crisis Behavioral Specialist
The primary responsibilities of the 911 Crisis Behavioral Specialist include behavioral health crisis screening via phone and in community, assessment, de-escalation, 24-hour follow-up telephone calls, and provision of referrals. Crisis Behavioral Specialists are trained to use evidence-based interventions and utilize a trauma-informed, person-centered, and equitable approach when completing crisis assessments via phone and in the community. Employees work under the supervision of licensed clinicians. EXAMPLES OF WORK PERFORMED:
- Receive direct transfer of calls from individuals seeking behavioral health assistance via 911 or telehealth;
- Provide de-escalation services to individuals calling 911 in distress while police are en route;
- Intercept calls eligible for behavioral health screening that are pending police response with goal of cancelling police response;
- Respond in the field for crisis assessments as part of the Crisis Behavioral Specialist duties;
- Determine need for behavioral health service intervention through assessment of demographic, social, and clinical information;
- Determine the level of risk of harm to self or others;
- Determine urgency of response based on caller presenting risk factors including, but not limited to, identification of acute psychosis, possible suicidal behavior or thoughts, thoughts to harm others;
- Initiate referral to appropriate response based on identification of urgency, including emergency response where extreme and high urgency is identified;
- Give caller clear and concise information about the services available and options for further assessment or treatment including to call back should the situation escalate;
- Ensure that the consumer has a clear understanding of the triage process and subsequent follow up actions;
- Provide follow-up telephone contact for identified persons;
- Use technology such as Waco Police Department Computer Aided Dispatch (CAD), HOTBHN electronic health record, and Doxy.me for Telehealth;
- Knowledge of mental illness and emotional components of physical illness; psychiatric diagnosis, psychosocial assessments, and crisis intervention.
- Demonstrated skill in crisis assessments and reporting results of interviews.
- Considerable ability to work cooperatively and effectively with professional personnel (i.e., law enforcement, jail staff, hospitals, shelters, etc.); to exercise tact, initiate, and good judgment in dealing with clients and relatives; to prepare reports and make recommendations for administrative use; to speak and write effectively; to relate to people and to interact with consumers.
- As an employee of the Center, it is my duty, at all times, to incorporate the principles of Trauma-Informed Care, which includes cultural sensitivity, throughout the Center, emphasizing a safe and respectful environment for all clients and staff.
- Must have excellent time management skills and ability to enter clinical documentation.
- Local travel 100% and will transport clients.
- Ability to lift up to 30lbs.
- Experience in providing behavioral health services for persons with severe and persistent mental illnesses, a working knowledge of psychiatric diagnosis, psychosocial assessments, and crisis intervention. Required
- Graduation from an accredited college or university with a bachelor’s or master’s degree with a major in behavioral, social sciences, humanities, or education. Require
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply** Generous Paid Time Off (PTO) - begins after 3 months of full-time employment
Recommended Jobs
Experienced Loan Officer - Consumer Direct
Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Mutual of Omaha Mortgage is a full service lending division offering a complete …
Data Center Technician
Job Description Job Description Peak Systems is a preferred provider of cutting-edge data center solutions, delivering reliable and scalable infrastructure to support our clients' critical operat…
Program Scheduler (pending award)
Join Our Talent Network Intra Management Solutions (IMS) is continually partnering with organizations across defense, energy, federal, and aerospace industries. We are seeking experienced Program …
Senior Family Law Staff Attorney
Senior Family Law Staff Attorney START Immediately available SALARY $69,000 - $72,000 Annually, Full-time Exempt BENEFITS Health (partial payment), dental, and vision Generous Vacation and Hol…
General Employment Interest
Job Description Job Description Benefits: ~ Flexible schedule Dont see a current job opening? Apply here to share your work history, and we will reach out with future job openings! About…
Senior Civil Engineer
Requisition ID: 97600 Job Category: Engineering Location: Houston, TX, United States Join a company that is passionately committed to the pursuit of a better world through positive chang…
Wealth Management Investigations Paralegal
WM Investigations Paralegal (Dallas) Description Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, inv…
HVAC Service Technician
Job Description Job Description Overview Looking to TRADE UP to a better opportunity? Champion AC of Austin is seeking an experienced and customer-focused HVAC Service Technician to diagnose, …
Care Manager RN
JOB SUMMARY The Care Manager RN will be responsible for assessing and coordinating patient care across the continuum, utilizing accepted criteria and guidelines to manage benefits and determine me…