Administrative Support III

Overview

The role of an Administrative Support III is to compile crime data submitted to the Police Department and generate a monthly report to be submitted to TX DPS and FBI. This ensures a complete and accurate picture of crime analysis and statistics for our jurisdiction.

Responsibilities

• Determine if offense reports meet UCR/NIBRS (Uniform Crime Reporting/National Incident-Based Reporting System) requirements on reporting. If elements are not met, return to Officer for correction

• Review reports for accurate daily per NIBRS reporting guidelines

• Train new clerks and present/conduct in-person training for sworn and civilian personnel as needed

• Send out monthly reports to other divisions with monthly stats

• Answer incoming calls

• Review and approve officer reports and telephone reporting unit reports for accuracy following NIBRS guidelines

• Assist in releasing and searching records from outside government and law enforcement agencies

• Distribute mail, maintain office inventory, and order supplies

• Assist front counter with entering transactions, balancing cash drawer, and complete daily balance deposits

• Keep up to date on law changes that may affect NIBRS reporting and work with Officer to have changes in effect while generating reports

• Be familiar with FBI/DPS NIBRS manual to ensure that all statistics are being reported accurately

• Constant contact with DPS, FBI, IT department, and Records Management System vendor Back up duties: report reviewing, receptionist, mail/supply clerk, Agency desk, Validations/Protective Orders, scanning, customer service front counter, telephone reporting unit, open records

• May be asked to perform other duties as assigned

Position Type and Typical Hours of Work

Non-Exempt – Full-Time

• Flexibility to work evenings, weekends, and holidays is a schedule requirement

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Minimum Qualifications

· Associates Degree (AA/AS); or two (2) year technical certificate

· Two (2) years of experience

Licenses and Certifications

Required

· A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Required

· TCIC/NCIC within six (6) months of hire

· CJIS certification within thirty (30) days of hire

· TLETS certification within six (6) months of hire

· NIBRS Training certificate within six (6) of hire

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

· Criminal Background Check: Yes

· Motor Vehicle Record Check: Yes

· Drug Screening: Yes

· Physical Exam: Yes

· FBI Background Check: No

· Police Background Check: No

· Clearing House Query (CDL): Yes

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi

The City of Corpus Christi is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.