Ford / ASE Certified Transmission Technician
- 2+ Year Auto Technician Transmission Repair Preferred
- ASE or Ford certifications preferred.
- Ford Transmission certifications $40 to $60 per flag hour, based on experience
- Without a Ford Certificaition / while you are in training - $25 to $40 per flag hour, based on experience
- Valid driver's license and good driving record
- Successful completion of pre-employment screening
- Authorization to work in the USA
- Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
- Diagnose cause of malfunction and repair; determine any additional needed repairs.
- Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenance systems.
- Communicate with parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer.
- Notify service advisor immediately if additional repair is required or not needed.
- Notify service advisor immediately if repairs can’t be completed within time promised.
- Document all work performed on the RO including recording cause of failure.
- Maintain the highest possible standards of workmanship; perform quality checks.
- Road-test vehicles when required or refer to the test technician.
- Supervise work of any apprentice technicians as assigned.
- Ensure that customers’ cars are kept clean and are only driven for business purpose.
- Keep shop area neat, clean; must account for all dealership-owned tools at all times.
- Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.
- Participate in service training activities; attend factory-sponsored training classes.
- Communicate regularly with service advisor/dispatcher to confirm repair order information and diagnostic information.
- Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.
- Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
- Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
- Safeguard dealership assets and customer data.
- Complete required training assigned through the company training portal.
- Adhere to consistent and reliable work schedule.
- Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
- Other duties as assigned.
- Medical, dental, and vision insurance plans
- 401(k) Retirement Plans with Company Match
- Opportunities for advancement
- Great culture
- 5 day work week
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