Lead Generation Specialist

This is a full-time position that offers a hybrid work environment (in the San Antonio, TX office & remote) great work-life balance, & competitive hourly pay, plus incentives. The business hours are Monday - Friday 8:00 AM - 5:00 PM with no weekends and paid Holidays.

The start date for this role is on May 11th, 2026.

As a Lead Generation Specialist, you will provide support to UniFirst’s sales team by calling prospective customers and scheduling appointments for them to meet with a UniFirst Sales Representative. Lead Generation Specialists will receive lists of potential customers they will be responsible for cold calling. These calls will determine the overall interest of the prospective customer and assess whether or not they meet UniFirst’s requirements for new service.

• Make high-volume outbound phone calls

• Clearly communicate thorough knowledge of UniFirst products to potential customers

• Place a minimum number of business-to-business calls per day to prospective customers

• Set a minimum number of appointments per day for the Outside Sales Representatives

• Qualifying the prospect to determine if the potential customer meets UniFirst’s new business requirements

• Create an excellent first impression and build a quick phone rapport with key individuals as you probe for pain points and growth opportunities.

• Schedule qualified appointments for the Sales Team

• Send emails to the Sales Representative once the appointment has been scheduled

Benefits & Perks:

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

• UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

• We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

• Prior phone sales, telemarketing, or appointment setting preferred
• CRM software experience a plus
• Excellent oral and written communication skills
• Ability to multi-task and handle multiple priorities
• Mastery of Multi-Line Phones & all types of Office Equipment
• Ability to work well independently and within a team environment
• Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft Outlook.
• High School Diploma or GED equivalent

About Us

At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work. Come join a team that always delivers!

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [email protected] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.