Employee Engagement Coordinator

:

Job Summary:

The Employee Engagement Coordinator is responsible for fostering a positive, inclusive, and engaging work environment across all departments at ContactPoint360. This role plays a critical part in promoting employee satisfaction, retention, and performance by organizing programs, events, and initiatives that align with the company's values and culture. The Employee Engagement Coordinator will collaborate with management, team leaders, and employees to create and maintain a thriving workplace culture Key Responsibilities: Employee Engagement Initiatives:

• Design, plan, and execute employee engagement programs, activities, and events (virtual and in-person) to boost morale and enhance employee well-being.
• Lead recognition programs to celebrate employee milestones, achievements, and anniversaries.
• Monitor employee feedback through surveys, focus groups, and suggestion programs to measure engagement levels and recommend improvement strategies.

Communication & Culture Building:

• Serve as a liaison between employees and leadership, promoting transparency and trust through effective communication.
• Develop and implement strategies to strengthen a culture of teamwork, inclusion, and diversity.
• Manage internal communication platforms, such as newsletters, social media, or employee portals, to ensure employees are informed and engaged with the company's activities and goals.

Performance & Retention Support:

• Collaborate with HR and managers to identify and address engagement gaps that may impact employee performance and retention.
• Track and analyze engagement data, reporting insights to leadership for decision-making.
• Support new employee onboarding and orientation to ensure a smooth transition into the organization.

Training & Development:

• Coordinate employee development programs to promote career growth and skill enhancement.
• Work with department heads to identify areas where training may improve engagement and performance.

Diversity, Equity, and Inclusion (DEI):

• Assist in implementing DEI initiatives to promote a respectful and inclusive work environment.
• Organize awareness campaigns and workshops to foster diversity within the workplace.

Events Management:

• Coordinate team-building activities, holiday celebrations, charity events, and wellness programs.
• Ensure all engagement activities align with company goals, budgets, and timelines.

Qualifications and Skills:

• 2-4 years of experience in employee engagement, human resources, or related roles.
• Strong interpersonal, organizational, and communication skills.
• Ability to collaborate across teams and build relationships at all levels of the organization.
• Creative thinker with experience in event planning and project management.
• Proficient in using Microsoft Office Suite and employee engagement tools (e.g., survey platforms, intranet, or HRIS).
• Ability to analyze data and present actionable insights to management.
• Strong understanding of DEI principles and practices.

Key Competencies:

• Empathy & Emotional Intelligence: Ability to connect with employees, understanding their challenges and needs.
• Problem-Solving Skills: Identifies barriers to engagement and suggests practical solutions.
• Proactivity: Takes initiative to recommend and implement engagement strategies.
• Adaptability: Thrives in a fast-paced, remote, and multicultural environment.
• Collaboration: Works effectively across departments and with various levels of leadership.