Medical Referral Coordinator

Job Description

Job Description

Referral Coordinator

Job Summary and Qualifications
Medical Office Referral Coordinator
Seeking a Medical Office Referral Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.
Essential DUTIES INCLUDE BUT NOT LIMITED TO:
1. Ensures current and standardized referral policies and workflows.
2. Prioritizes referrals by their urgency and addresses them in a timely manner.
3. Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent.
4. Contacts insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.
5. Reviews details and expectations about the referral with both ordering providers and patients. Requests new referrals to be ordered when applicable.
6. Develops and implements systems as required by EMR functionality and/or regulatory agencies.
7. Identifies and utilizes resources; establishes relationships with servicing providers and personnel.
8. Point of contact for patients and specialists for any questions or rising concerns. Assist in problem solving potential issues related to their referral. If unable to help, assist in finding the right point of contact to further help.
Other duties as assigned
EDUCATION:
High school diploma or general education degree (GED).
EXPERIENCE:
2 years in healthcare environment
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of organizational policies, procedures, systems and objectives.
Knowledge of clinic office procedures.
Ability to use computer systems and applications.
Familiarity with medical practices terminology.
Ability to use proper grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
Ability to plan, organize, delegate and supervise.
Ability to operate office equipment.
Ability to communicate effectively with patients, clinical and administrative staff, and the public.
Ability to interpret, adapt and apply guidelines and policies and procedures.
Ability to react calmly and effectively in high volume situations.

Company Description

North Texas Kidney Consultants was founded in 2005. The four physicians who founded the practice had a goal to provide comprehensive kidney care, with an emphasis on providing quality treatment and education on kidney disease.

North Texas Kidney Consultants has come a long way since 2005. The practice has grown from one clinic location to six locations in a short period of time. At NTKC’s inception, the physicians had privileges at one hospital. Today, NTKC’s physicians have privileges at 21 hospitals across the DFW Metroplex. The practice has added physicians and staff as part of its mission to reach more patients and provide excellent care.

North Texas Kidney Consultants is an established, growing practice, with an unwavering commitment to providing comprehensive kidney care.

Company Description

North Texas Kidney Consultants was founded in 2005. The four physicians who founded the practice had a goal to provide comprehensive kidney care, with an emphasis on providing quality treatment and education on kidney disease.\r\n\r\nNorth Texas Kidney Consultants has come a long way since 2005. The practice has grown from one clinic location to six locations in a short period of time. At NTKC’s inception, the physicians had privileges at one hospital. Today, NTKC’s physicians have privileges at 21 hospitals across the DFW Metroplex. The practice has added physicians and staff as part of its mission to reach more patients and provide excellent care.\r\n\r\nNorth Texas Kidney Consultants is an established, growing practice, with an unwavering commitment to providing comprehensive kidney care.