Treasury Associate

Description

Onsite / Plano, TX

Summary:

Responsible for daily processes of applying payments to customer accounts, processing adjustments to customer accounts, and resolving issues in a timely fashion. Role will work with management to further improve and streamline processes to gain efficiencies where possible.

Essential Duties and Responsibilities:

>Assist in mail delivery/processing.

>Identify and resolve issues.

>Prepare analysis of customer accounts.

>Post and deposit customer payments by recording cash, checks, and credit card transactions in the proper billing system.

>Review and post adjustments on customer accounts.

>Review Tax Status of customer and update accordingly.

>Answer billing questions, internal and external, as they arise; accurately and efficiently.

>Assist in monthly closings as needed.

>Maintain records by scanning and indexing correspondence, receipts, debits, and credits.

>Generate daily, monthly, quarterly, or annual reports detailing accounts receivable activity.

>Review and audit third party invoices.

>Reconcile daily activity as needed for receivables.

>Research documentation to ensure appropriate recording of payment.

>Track work completed.

>Assist customers with non-payment issues to reach reconciliation.

>Provide supporting documentation for audits.

>Assist with special projects, as necessary.

Required Education, Skills, and Experience

>Associate’s degree and 3 years’ experience in Accounts Receivable.

>Problem resolution with a history for identifying problems and determining solutions.

>Extensive experience in developing working relationships with internal and external customers.

>Ability to train team members or demonstrate enhancements.

>Strong knowledge of computers and understanding of software applications such as Microsoft Word, Excel, and TMS applications.

Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits.

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.

Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.

At Spok, Inc., we provide equal opportunity to all employees and qualified applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935