Reporting/Analytics Associate - Commercial Real Estate Client Service

Job Description

Data/Reporting Associate – Commercial Real Estate Client Service

Are you passionate about transforming data into actionable insights that drive business outcomes? Join our Commercial Real Estate Client Service team and play a pivotal role in enabling strategic decision-making for senior leaders. This is your opportunity to collaborate with business management, develop innovative strategies, and ensure organizational integrity through robust reporting and analysis. If you thrive in a dynamic environment and enjoy supporting creative problem-solving, this role is for you. Make an impact by helping us articulate and document our team’s story while advancing your career in a fast-paced, client-focused setting.

Job Summary

As a Data/Reporting Associate in the Commercial Real Estate Client Service team, you deliver targeted analysis and reporting that empowers our business leaders to make informed decisions. You work closely with management to ensure consistency in foundational activities, support process improvements, and contribute to the development of new strategies. You are part of a collaborative, innovative team that values integrity, creativity, and measurable results.

Job Responsibilities

• Drive measurable business outcomes through targeted analysis and reporting for senior leadership.
• Oversee key reporting processes, including SAO, LLM, Navigator Contact Reporting, and ESAP Reporting.
• Prepare monthly business review reports and ensure consistency in foundational activities.
• Support ANSR audits, shadowing, and Navigator Contact Reporting to maintain high standards.
• Assess survey eligibility for cases to enable data-driven decision-making and process improvement.
• Ensure SharePoint is consistently updated with governance items to maintain organizational integrity and compliance.
• Engage in brainstorming sessions to develop new strategies for the team.
• Collaborate with business management to articulate and document the Strategic Initiatives team’s story.
• Facilitate account open summary reports and weekly senior leader case reports.
• Promote creative problem-solving within the team.
• Maintain high standards of accuracy and consistency in all reporting activities.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 3 years of experience in data analysis, reporting, or business intelligence (Singapore requirement).
• Strong proficiency in Microsoft Excel and SharePoint.
• Demonstrated ability to produce accurate, consistent, and actionable reports.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Experience supporting process improvement initiatives.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with integrity.
• Professional qualifications from reputable training institutes or professional bodies (Hong Kong requirement).
• Enhanced Competency Framework certification (if required for region).

Preferred Qualifications, Capabilities, and Skills

• Experience in commercial real estate or client service environments.
• Familiarity with business review reporting and foundational activity tracking.
• Knowledge of survey design and eligibility assessment.
• Ability to facilitate brainstorming sessions and develop innovative strategies.
• Experience with governance and compliance processes.
• Strong problem-solving skills and creative thinking.
• Ability to articulate and document strategic initiatives effectively.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.