Finance Manager Auto
- Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
- Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law.
- Presenting a transparent menu to client with his financing options and products to enhance their vehicle ownership experience and protest his investment.
- Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures.
- Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs.
- Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs.
- Ensures 100% compliance with all state and federal laws and regulations.
- Performs other duties as assigned.
- Greeting client to effectively time transition from Sales to Finance.
- Determines client's financing needs based on a professional interview process.
- Educates client the value of these options and products and assist them to make the wisest and best decision.
- Processing finance transaction including lenders approval and timely funding.
- Ensures that all administrative processes are handled timely and in compliance with company policy.
- Ensuring clients satisfaction on every transaction and address it immediately if needed. Providing an exceptional client experience.
- Achieving targeted Sales and Finance departments' goals. Finance manager performance is measured by achieving targeted Client Satisfaction Index and Targeted Sales and Finance goals.
- Must have 3-4+ years automotive finance experience preferred or 5-8 years related finance experience. We are willing to train the right candidate.
- Prior sales experience preferred but not required.
- Proven ability to provide an Exceptional Client experience.
- Proven ability to achieve targeted goals.
- Experience in Darwin.
- Professional appearance and work ethic.
- Self-Starter and Self-Motivator.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
- Strong math skills.
- Strong computer and internet skills, including Microsoft Office suite.
- Excellent Verbal/Written communication skills, and Customer Satisfaction Skills.
- High detail-oriented and well organized
- Bilingual a PLUS!
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