Credit & Collection Specialist
Roles & Responsibilities
Primary Duties/Responsibilities:
- Proactively monitor and reconcile customer accounts
- Identify, and facilitate the resolution of, disputed receivables.
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Maintain a detailed understanding of customer contracts and how they impact the collections process
- Maintain accurate and up to date customer account documentation
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify, and communicate process improvement opportunities to Manager as appropriate
Experience Required
Required:
- 2+ years in commercial collections
Skills & Certifications
- Strong analytical/problem solving skills
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Contract Analysis
- Knowledge of collection techniques (i.e., skip tracing)
- Strong Microsoft Excel skills
- High School Degree or equivalent
- Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.
Eligibilities & qualifications
Preferred:
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
- Bachelor's Degree in Finance / Accounting / Economics
Recommended Jobs
EVS Supervisor - BSWH Brenham
The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of responsibilit…
Mold Repair Tech
Description ESSENTIAL DUTIES & RESPONSIBILITIES: ~Perform simple refinishing of production molds as necessary including use of Scotch Brite pads, padding mold, or using putty knife to clean rails…
Senior Registered Nurse (RN) - Cath Lab (PRN) Days
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland wo…
Yard Material Handler
Yard Material Handler (Temp-to-Hire) Location: Houston, TX 77073 (Greenspoint Area) Shift Day: 4pm-4am 5/6 days per week Night: 4pm-4am 5-6/ days per week Pay: $18.00-$20.00/ hour St…
Server (TX - Houston Uptown)
Dough Zone Dumpling House has received high praise from thousands of customers for its top-notch food and services since it was founded. This could only be possible with the efforts and talents of ev…
Senior Tax Manager-Partner Track
Job Description Job Description Company Description Veritas Consulting Group is a search firm that specializes in the recruitment and placement of top-tier Accounting, Audit, Forensics, Tax, a…
Department Chair, Pulmonary Medicine
The University of Texas MD Anderson Cancer Center is conducting a national search for Chair of the Department of Pulmonary Medicine. This leader will establish the vision for, guide the development of…
Warehouse Manager
Apply Job Type Full-time Description The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for …
Food Production Supervisor - Airline Catering
Job Title: Food Production Supervisor - Airline Catering Job Location: Austin-USA-78719 Work Location Type: On-Site About us LSG Sky Chefs is one of the world’s largest airline cate…
Registered Nurse II (RN II) - Med/Surg (Medicine/Oncology Unit) - Night Shift
Requirements EDUCATION ~ Bachelor's degree or higher from an accredited School of Nursing WORK EXPERIENCE ~ One year nursing experience in a healthcare environment LICENSES AND CERTI…