Product Line Director, US Retail Energy

We are seeking an experienced Product Line Director to lead the strategic direction and execution of the US Retail Energy product line within our SaaS portfolio. This senior leadership role will be responsible for defining the vision, driving growth, and ensuring alignment between product strategy and company objectives. The ideal candidate will combine strategic thinking with strong execution capabilities, bringing a track record of successfully scaling product lines in a SaaS environment.

Reporting directly to the Chief Product Officer, the Product Line Director will serve as the primary owner of product line performance, working cross-functionally with engineering, marketing, sales, customer success, and executive leadership to deliver exceptional value to customers and the business.

Strategic Leadership

• Define and communicate the product line vision and long-term strategy aligned with company goals and market opportunities
• Set and track OKRs and KPIs for the product line, ensuring measurable progress toward business objectives
• Prioritize investment and resource allocation across multiple products within the line based on strategic value and ROI
• Conduct market research, competitive analysis, and customer discovery to identify growth opportunities and validate strategic direction
• Align product strategy with broader company objectives and revenue targets

Product Planning & Execution

• Develop and maintain the product line roadmap, balancing innovation, technical debt, and customer needs
• Create compelling business cases for new products, features, and initiatives, including financial modeling and risk assessment
• Define and optimize product pricing strategies based on value delivery, market positioning, and competitive landscape
• Make data-driven decisions on feature prioritization, product investments, and resource trade-offs
• Drive product-market fit and ensure successful product launches

Stakeholder Management & Communication

• Manage relationships with executive stakeholders, providing strategic counsel and transparency into product performance
• Deliver executive updates, quarterly business reviews, and strategic presentations to C-suite and board members
• Partner with Sales and Marketing to ensure effective go-to-market execution and revenue achievement
• Collaborate with Customer Success to drive adoption, retention, and expansion
• Build strong relationships with Engineering leadership to ensure technical feasibility and timely delivery

Team Leadership & Development

• Lead, mentor, and develop a team of product managers responsible for individual products within the line
• Foster a culture of customer-centricity, data-driven decision making, and continuous improvement
• Set clear expectations, provide regular feedback, and support career growth for direct reports
• Build organizational capabilities and processes that scale with business growth

Performance Management

• Own P&L responsibility for the product line, including revenue targets, margin goals, and cost management
• Monitor and analyze KPI dashboards, product metrics, and market trends to inform strategy adjustments
• Establish and track key performance indicators including ARR, customer acquisition, retention, NRR, and product adoption metrics
• Identify risks and opportunities, implementing corrective actions as needed

Key Deliverables

• Product line vision document and strategic framework
• Multi-year product line roadmap with quarterly milestones
• OKRs and KPIs with regular progress tracking and reporting
• Business cases and investment proposals for new products and major features
• Product pricing models and packaging strategies
• KPI dashboards and monthly/quarterly strategic reports
• Executive-level presentations and board updates
• Go-to-market plans in partnership with Marketing and Sales
• Competitive analysis and market intelligence reports

Requirements

• 8+ years of product management experience in SaaS or technology companies
• 8+ years of US retail energy experience with a focus on operations
• 3+ years of experience in a senior product leadership role (Director level or above)
• Proven track record of defining and executing product strategy that drives significant business growth
• Experience managing a product line with multiple products or a complex product portfolio
• Strong analytical skills with demonstrated ability to leverage data for decision-making
• Deep understanding of SaaS business models, metrics, and pricing strategies
• Excellent stakeholder management skills with experience presenting to executive leadership and boards
• Experience building and leading high-performing product teams
• Bachelor's degree in Business, Computer Science, Engineering, or related field

Preferred

• MBA or advanced degree
• Experience in [specific industry vertical relevant to your company]
• Background in both B2B and product-led growth environments
• Technical background or engineering degree
• Experience with enterprise SaaS products with ACVs of $XX,XXX+
• Track record of successful product launches that achieved or exceeded revenue targets
• Experience working in high-growth or scaling organizations

Skills & Competencies

Strategic Thinking: Ability to see the big picture, anticipate market trends, and develop long-term product strategies

Business Acumen: Strong understanding of SaaS economics, pricing, unit economics, and financial modeling

Data-Driven Decision Making: Comfort with analytics tools and ability to extract insights from qualitative and quantitative data

Communication: Exceptional written and verbal communication skills, with ability to influence and inspire at all organizational levels

Customer Focus: Deep empathy for customer needs and commitment to delivering exceptional user experiences

Leadership: Proven ability to lead, motivate, and develop teams in a matrixed organization

Execution Excellence: Track record of delivering results on time and driving accountability across teams

Collaboration: Skilled at building relationships and working effectively across functions

Adaptability: Thrives in fast-paced, ambiguous environments and can pivot quickly based on new information.