Human Resources Generalist

Job Description

Job Description

Job Description: Human Resources Generalist

Position Overview

The Human Resources Generalist is responsible for administering and overseeing a broad range of human resources functions, including recruitment, onboarding, employee relations, benefits administration, compliance, performance management, training, and HR operations. This role serves as a trusted advisor to employees and management, provides leadership in the execution of HR initiatives, and supports organizational goals through effective workforce planning, policy administration, and employee engagement. The HR Generalist may provide guidance, training, and oversight to HR support staff while assisting leadership in developing and maintaining a positive, compliant, and productive work environment.

Leadership & Department Oversight

• Serve as a leader and resource within the Human Resources department, promoting professionalism, accountability, and excellent customer service.
• Assist the HR Manager with departmental planning, process improvements, and strategic HR initiatives.
• Provide training, guidance, and support to HR Coordinators, administrative staff, and department managers on HR policies and procedures.
• Lead HR projects and initiatives related to employee engagement, retention, compliance, recruitment, and workforce development.
• Monitor departmental workflows and recommend improvements to increase efficiency and effectiveness.
• Assist with policy development, implementation, and communication throughout the organization.
• Support management in organizational change initiatives and workforce planning efforts.
• Act as the HR representative in meetings, investigations, audits, and cross-functional projects as assigned.
• Assist in developing and monitoring HR metrics, reports, and performance indicators to support organizational decision-making.
• Serve as acting HR lead in the absence of the HR Manager when delegated.

Recruitment & Talent Acquisition

• Manage the full-cycle recruitment process, including job postings, candidate sourcing, screening, interviewing, and selection.
• Conduct reference checks, background screenings, and employment verifications.
• Coordinate and facilitate employee onboarding and orientation programs.
• Ensure all pre-employment requirements are completed prior to hire.
• Assist attendants requiring mandatory training, including heavy lifting, bloodborne pathogens, OSHA, and other regulatory requirements.
• Prepare and maintain new hire files, employment packets, and onboarding documentation.
• Collect and verify required identification and employment eligibility documents.
• Conduct Federal and State OIG checks upon hire and monthly thereafter.
• Maintain DPS consent forms and background screening records.

Employee Relations & Performance Management

• Serve as a primary point of contact for employee and management HR-related inquiries.
• Investigate and assist in resolving employee concerns, complaints, and workplace issues.
• Provide guidance on company policies, procedures, and employment practices.
• Support employee engagement, recognition, retention, and morale initiatives.
• Assist managers with performance management processes, coaching, corrective actions, and employee development plans.
• Participate in disciplinary meetings, investigations, and terminations as needed.
• Coach supervisors and managers on employee relations matters and best practices.

HR Administration & Compliance

• Maintain accurate employee records in TR and Medius systems.
• Ensure compliance with federal, state, and local employment laws.
• Assist with audits, reporting, and filing HR documents.
• Help new attendants complete and understand applications.
• Verify applications include all required documents (job description, competency test, references, etc.).

Payroll & Benefits

· Administer employee benefits programs, including enrollment, changes, and terminations.

· Educate employees regarding benefit plans and answer related questions.

· Collaborate with payroll to ensure accurate and timely processing.

· Investigate and resolve payroll discrepancies and employee concerns.

· Process employment verification requests.

· Distribute payroll vouchers and related documentation as required.

Training & Development

· Coordinate employee training, continuing education, and compliance programs.

· Monitor training completion, annual evaluations, and competency assessments.

· Maintain training records and certifications.

· Assist with developing employee growth, succession planning, and professional development initiatives.

· Facilitate HR-related training sessions for employees and supervisors.

HR Operations & Organizational Support

• Support workforce planning and staffing initiatives.
• Assist with implementation of HR programs, procedures, and best practices.
• Manage HR-related calendars, employee events, recognition programs, and company celebrations.
• Collaborate with department leaders to support organizational goals and employee success.
• Participate in special projects and perform additional duties as assigned by Administration, HR Management, or Executive Leadership.

Minimum Requirements

· Associate degree in Human Resources, Business Administration, or a related field preferred; Bachelor's degree preferred.

· Minimum of three (3) years of Human Resources experience, preferably in a healthcare, home health, or primary healthcare environment.

· Prior experience leading projects, training staff, or providing departmental guidance preferred.

· Working knowledge of employment laws, HR best practices, and compliance requirements.

· Experience with HRIS, payroll systems, and employee records management preferred.

· No felony or misdemeanor conviction as listed in Chapter 99 (Criminal Convictions Barring Facility Licensure).

Core Competencies

· Leadership and team development.

· Knowledge of Human Resources principles, employment law, and compliance practices.

· Strong organizational, analytical, and problem-solving skills.

· Excellent verbal and written communication skills.

· Ability to manage multiple priorities and meet deadlines.

· Strong attention to detail and accuracy.

· Professional judgment and ability to maintain confidentiality.

· Strong interpersonal, coaching, and conflict resolution skills.

· Proficiency in Microsoft Office and HR software systems.

· Customer service-oriented with a collaborative team mindset.

· Ability to work independently while supporting organizational objectives.

· Strategic thinking and decision-making skills.

Work Environment

· Primarily office-based with occasional travel required for recruitment events, training sessions, job fairs, audits, and company-sponsored activities.