Veterinary Technician - Lead

Description

Position at Thrive Pet Healthcare

Lead Veterinary Technician

Full-time: 4 days a week 7:45am-6:15pm, 2 Saturdays a month

Round Rock, TX

Thrive Round Rock is looking for a Lead Veterinary Technician to join our GP team as part of the Thrive Pet Healthcare community.

At Thrive Round Rock, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

The Lead Vet Tech is responsible for supervising, directing, and coordinating animal health and client education tasks, while supporting the technical team to ensure quality care and efficiency. The role involves performing general technician duties, guiding and evaluating other technicians with the manager, and setting an example for the team. Proficiency in inpatient, outpatient, and surgical technician duties is required. Additionally, the Lead Tech handles basic administrative tasks, including training, scheduling, special projects, and supporting employee management through coaching and evaluations.

Experience & Skills Requirements:

• Veterinary technician licensure preferred
• At least three years recent experience in a veterinary practice environment with increasing responsibilities
• Demonstrate ability to lead and manage a team
• Ability to perform routine veterinary medical procedures (e.g., collect samples, draw blood, and administer injections) and properly restrain patients.
• Ability to complete assigned tasks in the time allotted without direct supervision
• Demonstrates the ability to show empathy toward clients and treat animals with respect and compassion while maintaining a commitment to outstanding client service.

Role Responsibilities:

Leadership and Management

• Directs and assists technicians and keeps them on task in their performance of technical and client-education duties.
• Prepares the technician work schedule and reviews it with management.
• Makes recommendations to the Practice Manager concerning personnel matters. Discusses disciplinary actions needed with the Practice Manager.
• Provides input on employee performance and assists in the evaluation of technicians and assistants
• Serves as liaison between staff and management.
• Coordinates, organizes, and leads, with the help of the Practice Manager, monthly support staff meetings.
• Participate in Pathway Planning meetings and attending seminars that pertain to it.
• Recognizes non-routine or unusual situations and communicates them to the management along with recommended solutions.
• Maintains technical knowledge of products and educates clients and staff on these when needed.
• Oversees completion of technician and assistant daily checklists and weekly maintenance logs.
• Provides far and impartial treatment to each employee regarding scheduling, coaching, and discipline.
• Directs on the job training for technical staff
• Resolves informal employee complaints and helps mediate interpersonal problems amongst the staff.
• Gives prompt attention to request for meetings, repairs, and supplies.
• Inspects the hospital each week and informs the PM of any building maintenance to staff and management as needed
• May be asked to sit in on meetings with vendor representatives to establish or promote a relationship with them.
• Drug log maintenance

Personal Conduct

• Adheres to all hospital policies, standards, and procedures as stated in the employee manual and/or by standard operating procedures.
• Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
• Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
• Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences.
• Clocks in and out with time clock at the beginning and end of each day.
• Organizes work are and exercises time management skills to maximize personal efficiency
• Prioritizes tasks and handles multiple tasks in a calm, organized manner.

Additional Duties

• Performs additional duties as required

About the Hospital

Thrive Round Rock offers primary and urgent care services. Our hospital team includes tenured veterinarians, nursing staff, and compassionate front office team members to ensure your clients and patients are getting the best in veterinary medicine care.

Primary Care: Monday-Friday 8am-6pm

Urgent Care: Monday-Saturday 1pm-10pm

Benefits – our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program to designed to teach you the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment – across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.