Service Coordinator
This position is the primary advocacy position for consumers in the General Revenue program. The individual in this position should be able to effectively interact with both consumers/families and internal and service providers and should understand the unique role of a Service Coordinator. This position requires independent and objective judgment. The person in this position must work independently within specific guidelines; must be able to effectively develop a program plan that includes service justifications and evaluate progress toward individual outcomes. The person must be able to communicate effectively verbally and through written documentation. Experience in a social service setting is preferred. EXAMPLES OF WORK PERFORMED:
- Conduct interviews with consumers and families to determine needs related to quality-of-life issues.
- Develop and monitor program plans, including developing justifications for specific services within the plan.
- Provide specific assistance related to accessing alternative resources to meet needs.
- Provide monitoring of both consumers and service providers to ensure adequacy and quality of services being provided.
- Assist consumer eligibility specialists in initiating SSI, SSDI and Medicaid eligibility process for/with consumers, including assisting in the completion and gathering of all required documentation and actively participating in initial, follow-up and appeal hearings on behalf of consumers.
- Completing documentation related to service provision, including Person Directed Plans, Individual Plans of Care, daily/monthly/quarterly progress notes.
Minimum of two (2) years of experience with IDD.
Education:
Position requires a high school diploma is required . An associate’s degree in the Human Service Field, or a bachelor’s degree from an accredited college or university is preferred but not required. KNOWLEDGE, SKILLS, AND ABILITIES
- Must be able to effectively interact with consumers, families and service providers to maintain an adequate plan for each consumer on the caseload.
- Must have excellent verbal/written communication skills and be organized and have excellent time management skills.
- Must be able to consistently and in a timely manner develop and maintain an accurate flow of documentation.
- Must have computer skills-Microsoft Office, Outlook, Excel, Word, and typing skills.
- Must be able to travel locally 30% and regionally 40%.
- Must be flexible in schedule yet organized to keep up with demands of individual consumers and program requirements.
- Must objectively be able to evaluate the effectiveness of the services provided, including Service Coordination services.
- Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in Center policies and procedures.
- Physical capacity may include prolonged sitting, necessitating carrying supplies up to 15 pounds, driving vehicles to transport consumers and/or their families and attending meetings at various sites.
- Applicants must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification.
8AM-5PM M-F Salary:
HS Diploma $35,000 annually $16.8269 hourly
Associate's Degree $40,000 Annually $19.2307 hourly
Bachelor's Degree $45,000-$49,500 Annually $21.6346-$23.7981 Hourly *** D epending on education & experience Position: 443 Benefits:
Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:
- Employer paid Health Insurance with no deductibles, no copays and no out-of-pocket expenses
- Employer paid Dental Insurance
- Employer paid Life Insurance
- Employer paid Short Term Disability**
- 12 paid Holidays per year
- Generous Paid Time Off (PTO)
- Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **
- **Certain Requirement Apply
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