Customer Service Representative - Bilingual Spanish

Richard Ramirez - State Farm Agency
Dallas, TX

** Ready to Make an Impact? Join Us as a Customer Service Representative at Richard Ramirez State Farm! **

Are you passionate about building meaningful relationships, driving success, and being part of a team that celebrates wins? At Richard Ramirez State Farm, were not a call center! We are a vibrant family of energetic, focused, and fun professionals who support each other and strive for excellence every day.

If you want a rewarding career where your efforts truly matter while helping people, and youre ready to bring your enthusiasm and skills to a place that values YOU, this is your opportunity!

Why Youll Love Working With Us:

  • Dynamic & Supportive Team: Join a close-knit group that celebrates achievements, supports your growth, and fosters a positive, inclusive environment.
  • Real Impact: Help customers find insurance solutions that protect what matters most, improving lives every day.
  • Career Growth: Sharpen your skills, take on new challenges, and advance your career with ongoing development.
  • Vibrant Office Culture: Experience an energetic workplace where your contributions are recognized and your enthusiasm is contagious.
  • Fun Team-Building: Monthly outings, team lunches, and workshops help you connect and grow with colleagues beyond work.
  • Competitive Pay & Commission: Enjoy a solid base salary plus generous commissionsyour success equals your rewards!
  • Quarterly Team Promotions: We celebrate wins with quarterly promotions when team goals are metbecause we grow stronger together.

Your Role as a Customer Service Representative:

Youll be the heartbeat of our agencybuilding strong, lasting customer relationships while delivering expert insurance advice tailored to their needs. Be the trusted advisor helping our customers navigate the day-to-day needs and insurance questions. Youll proactively introduce products and services that make a real difference. Collaboration with your teammates ensures smooth, efficient operations.

What Youll Be Doing:

  • Build and nurture customer relationships that drive loyalty and growth.
  • Offer personalized, expert recommendations.
  • Resolve complex customer issues with empathy and efficiency.
  • Use your insurance knowledge to confidently explain and sell policies.
  • Consistently meet or exceed sales goals with a results-driven mindset.

Who You Are:

  • Bilingual in Spanish and English your language skills help us serve a diverse community (REQUIRED).
  • Licensed (or working toward licensing) in Texas for Property & Casualty and Life & Health insurance (PREFERRED).
  • Experience in insurance sales or customer service representative is a plus!
  • A natural leader and relationship-builder with positive energy.
  • Goal-oriented with a proven ability to exceed targets.
  • Excited to work in a collaborative, in-office environment.

Take the Next Step!

If youre ready to join a team that values YOU, supports your growth, offers competitive pay with commission, and celebrates success together, apply today. Lets build something amazing!

Posted 2026-03-03

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