Account Manager

Job Description

Job Description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

The WD Account Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling Mopar products to warehouse distributors (WDs), independent installers, and fleets through the WD and Dealer network. The position requires full-time travel. The Mopar WD Account Manager responsibilities include assisting Dealers in selling and bpro products to WDs for resale to installers/fleets.

Position Title

Wholesale Parts Account Manager

Location

Dallas, Texas / Field Based / Up to 90% overnight travel required

Position Summary

The primary function of the Wholesale Parts Account Manager will be to grow Mopar’s WD parts sales by contacting existing WD’s and pursuing WD’s who are not yet part of the Mopar program. The Wholesale Parts Account Manager will administer, manage and provide IT support for Mopar’s WD program.

Key Responsibilities

· WD Account Managers will be scheduled in advance to travel with Mopar warehouse distributors, wholesalers, Dealers and WD-owned jobbers to sell and support Mopar and bpro products

· Acting on behalf of the Dealers and WD's, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and WD/Dealer-funded related details

· Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers

· Will be required to understand high level Stellantis Dealer and WD organization and aftermarket strategy

· Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel

· Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system

· Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage

· Sales Contacts - Minimum contacts per representative:

• One “face to face” contact with every WD every 30 – 45 days
• One “face to face” contact with the servicing dealer every 30-45 days
• One phone contact with every WD weekly
• One phone contact with every servicing dealer weekly
• Participate in standard meetings with Mopar Business Center personnel
• Return all emails and phone calls within 24 hours
• All contacts will be logged in TrackIt

· The MSXI PMO will manage the implementation schedule, dealer contact reports, conduct post-visit surveys and compiling/reporting survey results

· WD Account Managers will be equipped with a company laptop

· Mopar will provide access to Mopar network and additional program support components

Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred

· Experience in wholesale automotive parts sales, management and customer requirements

· Prior aftermarket territory sales management, training, coaching and consulting preferred

· Must possess excellent communication, presentation and negotiation skills

· Must be highly interpersonal with team-building and participative management skills

· Proficient with PC, Dealer/WD Management Systems and Microsoft Office applications

· Requires self-starter with ability to work under minimal supervision

· Able to accommodate working from a home office location

Preferred Qualifications

· Bachelor's degree in related field or minimum 7 years equivalent experience

· Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments

· Basic understanding of automobile repair and technology

· Experience with management of and selling wholesale automotive parts

· Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings

· Comprehensive experience in wholesale parts business planning and marketing, highly preferred

· Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.