In-Store Shopper and Fulfillment Specialist
Are you ready to embark on a journey into the thriving world of e-commerce logistics, purchasing, and fulfillment?We are hiring a select group of motivated individuals to run their own business within our company - operating out of their own garage - to ensure same-day to 2-day delivery to customers in their territory.
As an In-Store Shopper and Fulfillment Specialist , you will manage the purchasing, fulfillment, and shipping of products directly from your home. You’ll be responsible for buying assigned products by driving to stores and/or purchasing them online, storing them, and shipping them to customers - all while upholding the highest standards of integrity and professionalism. This role is not a typical ‘M-F, 9-5 job’ and requires work during all major holiday sales periods (ex. Black Friday, Boxing Day, Labor Day, etc.) and on Saturdays.
Key Responsibilities (include but not limited to):
- Product Purchasing - visit local stores daily, in-person and online, to purchase a list of products assigned to you by your manager or via our app;
- Inventory Storage - store purchased products in your garage ensuring they are safely secured, well-organized, and easily accessible;
- Inventory Management - accurately track products purchased and orders fulfilled to ensure no discrepancies between the inventory system and your stock counts;
- Order Fulfillment - pack and ship customer orders accurately and within the same day orders are received, ensuring timely delivery;
- Reconciliation and Refund Recovery - contact retailers to receive refunds for products not delivered in full or to spec;
- Daily Reporting - communicate with your manager and use the app and other resources to track inventory, update purchasing statuses, and report order fulfillment progress.
Key Traits of Successful In-Store Shoppers and Fulfillment Specialists:
- Integrity and Honesty - strong track record of ‘doing the right thing’ for both people and businesses. Integrity is the #1 trait that we hire for and it’s a cornerstone of how we operate.
- Entrepreneurial Spirit - intrinsic drive to run a profitable business within GiftCash with a strong desire to scale a business to increase your own earning potential.
- Self-Motivation - ability to stay focused and inspired from within, ensuring the best possible results even without constant oversight.
- Strong Organizational Skills - ability to efficiently manage your day, prioritize tasks, and resolve issues to ensure all responsibilities are met.
- Creative Problem-Solving - skilled at resolving issues and keeping things running smoothly without cutting corners or sacrificing integrity.
- Love for Shopping - a passion for finding great deals and sourcing products, ensuring the best value for the business.
- Relationship Management - proven ability to build and maintain strong, positive relationships with retail management and staff ( Sales experience preferred ).
- Inventory Management Experience - familiarity with tracking and maintaining inventory records to ensure accuracy and accountability.
In-Store Shoppers and Fulfillment Specialists must meet the following minimum requirements:
- Ownership of a 2+ car garage where products can be stored and shipped;
- Ability to clear out 100% of the garage for GiftCash operations and work in the garage each day;
- Willing to allow racking to be installed in the garage to hold products;
- Willing to have a shed in the front of the home for package pickups and deliveries to the garage;
- Able to complete 1-2 weeks of training at your garage location, which may require staff to enter your home and use your home WiFi;
- Able to complete 1 week of training at another location (travel, accommodation, and training compensation provided by the company);
- Reliable truck or SUV for daily store visits (truck or SUV required);
- Basic organizational skills to manage inventory;
- Strong attention to detail for order fulfillment;
- Ability to work independently and manage time efficiently;
- Ability to work on Saturdays and during major sales holidays;
- Able to lift up to 50-70 lbs. and walk throughout the day.
If you have the spirit of a true entrepreneur, love shopping, and are committed to excellence, we would love to have you join our team!
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