IT Application Trainer I

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Central Stagg - 3455 Stagg Dr. Beaumont, TX 77701 | Legacy Montrose Allen Parkway - 2929 Allen Pkwy Ste 1300. Houston, TX 77019

IT Application Trainer I - Job Overview

Schedule: Monday-Friday (8AM-5PM) | 50% Travel (As Needed for Site Visits)

Are you ready to embark on an awesome adventure with Legacy Community Health? We're on the hunt for an energetic and dynamic IT Application Trainer I to join our stellar team! If you're passionate about teaching and tech, this is the gig for you!

As an IT Application Trainer I, you'll be diving into the exciting world of clinical applications, taking charge of developing and delivering training programs that rock! Your mission, should you choose to accept it, includes:

• Creating and crushing amazing training courses focused on software applications for our clinical heroes!
• Taking our fantastic team on a journey through patient registration, billing, and clinical documentation.
• Providing top-notch support for customized and off-the-shelf systems used in ambulatory settings.
• Impacting community healthcare with your training superpowers!

Key Responsibilities

• Conduct engaging training sessions in both onsite and virtual classrooms.
• Design and implement innovative learning curriculum to meet dynamic business needs.
• Develop, implement, and evaluate killer training and education programs for our internal clients.
• Assist in developing detailed curriculum content and coordinating end-user training.
• Provide specialized training for specific application areas to all end-users.
• Coordinate with Trainers and Super Users, and conduct technology competency assessments.
• Enable scenario-based training and consulting between vendor and client leaders.
• Complete project tasks on schedule like a true superstar.
• Gather end-user feedback and create improvement strategies like a boss!
• Collaborate with vendor training personnel and escalate complex issues for resolution.
• Join forces with Enterprise and local systems teams, advocating teamwork values!
• Build strong relationships with business stakeholders and fuel continuous improvement.
• Participate actively in planning and reviewing new solutions.
• Rock teamwork and collaboration with other teams and departments.
• Become an active participant in IT groups beyond Legacy Community Health.

Minimum Qualifications

• A high school diploma and at least 2+ years of experience in Healthcare Operations/IT or clinical roles.
• Be an Epic systems end-user rockstar with experience in clinical applications analysis and training.
• Be ready to travel up to 50% to remote sites for hands-on training adventures.
• Show off your skills in breaking down complex problems into manageable tasks.
• Demonstrate a solid understanding of HIPAA regulations.
• Prove your prowess in problem-solving, analytical, and time management skills.
• Master the Microsoft Office suite like a pro!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.