Product Manager, Screening Solutions

Overview

A leading risk advisory and disputes consultancy is seeking a Product Manager, Screening Solutions to join its Austin, TX office.

The firm is looking to appoint a full-time Product Manager to join its growing Product team and support the company’s expanding digital product portfolio. This is a hybrid role based in Austin, TX and reporting to the Global Head of Product Strategy and Transformation.

The firm is seeking candidates with strong experience in B2B digital product management, preferably with knowledge of pre-employment screening and background checking solutions. The role will be focused on leading product management on the firm’s internal and candidate-facing screening product suite. The product manager will be expected to identify and address development requests from internal and external users, and work collaboratively across the Product, Software and IT, Operations, Marketing and Legal teams

Key Responsibilities

• Act as lead product manager for MG’s internal and candidate-facing screening product suite;
• Regularly gather feedback on user pain points, translate them into clear and concise user stories, and work collaboratively to execute on them;
• Assist with User Acceptance Testing (UAT) to ensure new features address the original user needs and business objectives;
• Work with the Product team to identify and scope feature enhancements on internal systems, and help manage an ongoing Product roadmap in partnership with the Head of Product and Head of the Screening Practice;
• Assist with new user training and act as primary point of contact for user questions or bug reports on the system;
• Support Head of Product in managing relationships with external providers and act as thought partner for future system improvements;
• Assist the Product and Operations teams with data analysis, project management and other technology projects as needed.
• Synthesize large volumes of information into clear and concise reports for clients.

Skills, Knowledge & Experience

The firm is looking for candidates with strong research skills and a naturally curious mindset. Clients rely on us to identify potential risks thoroughly and accurately. Clear, concise writing is also essential, to providing value to clients.

• Experience: Ideally candidates will have 1 – 3 years’ experience in a product management, project management, scrum master, business analyst, design, software development or other related roles (substantive internship experience will be considered). Any experience working within B2B SaaS company or pre-employment screening and background checking sectors will be beneficial.
• Communication Skills: Experience working with both internal and external stakeholders including public speaking skills and the ability to create rapport and build strong collaborative relationships with colleagues, clients, and partners;
• Organizational Skills: Superior organizational and prioritization skills and the ability to handle shifting priorities in a dynamic environment.
• Project Management: Solid understanding of Agile and Sprint Planning methodologies, and willingness to work in a fast-paced environment;
• Global Perspective: Strong ability to collaborate with a Global team across different time zones and geographies;
• Educational Background: A bachelor’s degree in a related subject will be required for this position.
• Adaptability: High degree of independence, problem-solving abilities, attention to detail and initiative-taking;

Additional Information & Benefits

The firm offer competitive benefits including comprehensive medical coverage, parental leave and a generous PTO policy to support your well-being, in addition to;

• Global Impact: Work with a firm that conducts over 10,000 investigations annually, making a significant impact on a global scale.
• Expert Team: Join a team of professionals who are leaders in the field, bringing together diverse expertise across industries.
• Growth Opportunities: Be part of a dynamic environment that offers continuous learning and career advancement opportunities.
• Innovative Culture: Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring that the firm stays ahead in the industry.