Bronze Customer Order Specialist

SGS Consulting
Texas

Job Responsibilities:

  • Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
  • Provide the highest level of customer service to both internal and external customers
  • Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker designs for approval by client family to manufacture and store
  • Meet the weekly productivity goals set forth for the Bronze Memorial team
  • Catalog, update and maintain digital library of all projects within established filing system
  • Adjust priorities when appropriate and perform other job related duties assigned to meet team goals

Skills:

  • Ability to adjust priorities when appropriate to meet weekly productivity goals
  • Knowledge and experience working with Microsoft Office software including Excel, Outlook and Word
  • Attention to detail/accuracy; proofreading and quality control skills
  • Ability to work efficiently and independently within a goal-oriented environment with a high energy level and positive attitude
  • Demonstrated effective communication skills, both oral and written
  • Ability to work well as part of a cohesive team

Education/Experience:

  • High school diploma or equivalent
  • One year of customer service or call-center related experience required
Posted 2025-11-14

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