Dental Office Manager - People-First Leadership Role

Are you a people-focused leader who thrives on growth, structure, and purpose? Do you lead with empathy, clarity, and drive, not just manage by the book? URBN Dental is seeking a Dental Office Manager who embodies  intentional leadership  and knows how to  inspire  teams, deliver excellence, and create unforgettable patient experiences!

URBN Dental has been featured in Vanity Fair, The New Yorker, and named one of Inc. Magazine’s Best Places to Work. With over 5,000 five-star reviews and a footprint of 10 modern, high-end practices in Houston (and growing), we’re proud to be one of the top-rated dental groups in Texas. We lead with heart, collaboration, and innovation, and we’re just getting started!

Location:   Houston, TX

Commitment:  Full-Time

Experience Required:  3+ years of Dental Office Management or equivalent leadership experience in dentistry

Why URBN Dental?

We understand that systems don't run organizations, people do! We’re redefining modern dental care through elevated service, leadership development, and people-first culture.

We are:

• Leadership-Driven:   We don’t just fill roles, we build leaders
• Growth-Minded:   Expansion is happening fast, and your growth is part of it
• People-First:   We invest in emotional intelligence, team unity, and culture
• Mission-Oriented:   Our purpose is to elevate both patient and employee experiences
• Recognized for Excellence:  Featured in national publications and industry awards

What You’ll Do:

As a Dental Office Manager at URBN Dental, you’ll be the driving force behind team unity, patient experience, and operational success.

Key Responsibilities Include:

• Lead and mentor front and back-office staff with clarity, consistency, and care
• Oversee daily operations, including scheduling, billing, claims, insurance, and reporting
• Drive KPIs and team performance with accountability and vision
• Champion the patient journey with empathy, service, and proactive communication
• Collaborate with doctors and clinical staff to align on treatment goals and productivity
• Build trust through strong leadership, clear communication, and consistent follow-through
• Foster a culture of ownership, growth, and servant leadership

Who You Are:

You’re more than a manager: you’re a leader with presence, purpose, and the ability to bring out the best in others! You are:

• Someone who leads with influence, not just authority

1. 1. Earning respect by leading through action, not just title
   2. Coaches and uplifts teams with steady, values-based leadership

• Proactive, coachable, and committed to both personal and team growth
• Skilled at building trust and driving unity in both easy and difficult conversations
• Guided by the belief that "people buy into the leader before they buy into the vision"
• A practitioner of self-discipline, servant leadership, and emotional intelligence
• Emotionally intelligent and able to navigate both calm and high-pressure moments
• A team builder who values culture, accountability, and mutual respect
• Driven by purpose and inspired by results
• Deeply experienced in dental operations and team development (3+ years minimum)

Ready to Make an Impact?

This is not your  average  OM role, it’s a leadership opportunity in a company that truly values people, culture, and meaningful growth at every level. If you’re simply looking for a title or a routine management role, this likely won’t be the right fit — and that’s okay.

If you’re ready to grow others by  growing yourself , we want to hear from you!

Apply now and start building something exceptional with URBN Dental!