Process Improvement Sciences Specialist

Job Description

Job Description

Apogee Solutions, a woman-owned small business, is seeking a Process Improvement Sciences Specialist in San Antonio, TX to support the US Navy Bureau of Medicine and Surgery (BUMED) Improvement Sciences Directorate. Qualified candidates must be a US Citizen with an active DOD Secret clearance.

The Process Improvement Sciences Specialist will implement project improvement initiatives through various means, such as Lean Six Sigma, Project Management, Knowledge Management, and Get Real Get Better (GRGB) and others, enabling the Improvement Sciences program to drive change and achieve strategic operational and tactical goals to improve efficiency of medical operations across all Navy Medicine support of Navy. The BUMED Improvement Sciences Directorate is responsible for implementing Continuous Process Improvement, Knowledge Management, and Project Management methodologies, to drive change and achieve strategic operational and tactical to improve efficiency of medical operations across all Navy Medicine support of Navy.

The Process Improvement Sciences Specialist will:

• Train staff on project management with best practices and tools from PMI guidelines.
• Enhance project tracking, documentation, and reporting processes.
• Improve project workflow and deliverables through systematic oversight.
• Ensure compliance with organizational policies and standards.
• Assess current project management practices within a directorate or department.
• Ensure integration occurs with existing organizational processes and standards.
• Conduct training sessions for staff on project management tools and methodologies.
• Provide continuous support and mentorship to staff post-training.
• Establish metrics and Key Performance Indicators (KPIs) for project performance evaluation.
• Develop and enhance templates and documentation standards for project tracking.
• Monitor ongoing projects to ensure adherence to the framework.
• Generate reports on project status, risks and performance.
• Create instructional materials, deliver training, and provide guidance to users of SPIDR and other system solutions on application usage, data input, project, business rules, & project tracking in applications report generation and metric development.
• Create libraries for standard content (text, graphics, audio, and video).
• Test and verify applications and webpages prior to publishing on the web.
• Create and test hyperlinks to connect pages of related information.
• Manage the incorporation of text, graphics, audio, video, scripts, applets, or applications as needed for display of performance improvement information.
• Maintain the user system structures and permission groups/ levels within SharePoint or the network shared drive.
• Provide input to the NAVMED IS SPIDR Configuration Control Board.
• Consult with customers to refine functional requirements, translate them into design specifications, determine optimal implementation approaches, and collaborate with application developers to troubleshoot design issues.
• Identify and propose SPIDR system software improvements to enhance operational efficiency and effectiveness, coordinating changes with Navy Medicine activities and other Navy organizations.
• Identify and consult on business rules that may impact any Navy Medicine automated system and coordinate new system requirements or business rules with other SPIDR computer system specialists for resolution.

Requirements:

• US Citizen with the ability to pass a background check, to include Federal Bureau of Investigation (FBI) fingerprint check and National Agency Check with Written Inquires (NACI)
• Active, adjudicated SECRET Security Clearance documented in the Defense Information System for Security (DISS)
• Bachelor's degree in a relevant field (e.g., Healthcare Administration, Statistics, or related scientific field); Master's degree preferred
• 6 or more years of experience applying improvement methodologies and leading projects, ideally in a relevant industry
• Strong understanding of improvement methodologies (e.g., Lean, Six Sigma, PDSA/PDCA, Change Management)
• Proficiency in data analysis (statistical software), problem-solving, and root cause analysis
• Excellent communication (written and verbal), facilitation, and training skills
• Ability to work collaboratively with diverse teams
• Certifications preferred: Lean Six Sigma Green Belt or Black Belt, PMP, or other relevant certifications
• Demonstrated ability to operate effectively within fast-paced, mission-driven settings while maintaining accuracy, discretion, and compliance with applicable policies and regulations
• Possess strong business acumen and professional judgment, with demonstrated proficiency in Microsoft Office 365 applications, including but not limited to Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
• Must have a strong attention to detail and be highly organized