Cash Applications and Credit Associate
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| Job title | Cash Applications and Credit Associate | Reports to | Gina Lindsay - Manager Title | Classification | Non-Exempt/Exempt | Schedule | Monday - Friday, 8 AM - 5 PM / 40 hours a week Summary/Objective The Cash Applications and Credit Associate position is responsible for assisting the Credit Analyst, Credit Team and Manager with cash applications and other duties as needed. Essential Functions - Apply cash receipts to customers' accounts
- Identify and research customer discrepancies
- New customer account set up and maintaining customer accounts (Process credit applications, pull credit bureau reports, review and analyze customer credit worthiness)
- Process inquiries for credit references
- Filing and Scanning: Credit applications and tax certificates
- Answer credit department customer phone calls and respond to their questions or transfer to the right person to assist
- Process customer credits/adjustments
- Create weekly aging spreadsheet
- Make collection calls for past due accounts
- All other duties as assigned
Competencies - Experience and solid understanding of accounts receivable procedures
- Accurate data entry skills with attention to detail
- Capable of meeting deadlines and multi-tasking in a fast-paced environment
- Excellent communication, interpersonal and organizational skills
- Maintains high level of confidentiality
- Ability to work cooperatively with others
- Working knowledge processing cash applications
- Microsoft Word/Excel/etc.
Supervisory Responsibility The Cash Applications and Credit Associate position does not have any direct supervisory responsibilities. Working conditions Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Position Type and Expected Hours of Work This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand. Travel No travel required. Education and Experience - 1-2 Years of Accounts Receivable experience required
- 1-2 Years of Data Entry
- High School diploma required, college courses in accounting preferred
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