Wellview Support Analyst (Houston, TX)
Must be local to Houston Responsibilities: This role involves gathering requirements, executing and deploying new functionalities, and providing operational support for existing solutions—primarily the WellView application. The ideal candidate will effectively communicate with business and vendor representatives, support technical applications, and navigate Client tools and processes.
Responsibilities:
- Support and maintain the WellView application, including troubleshooting, testing, enhancements, bug fixes, and application renewals.
- Perform administrative functions in WellView such as:
- UDL & Picklist Management
- Data Loaders and Queries
- Profile and Access Management
- Report development and troubleshooting (single, multi, batch)
- Audit rule management using tools like Spotlight, WLR, or Peloton Allez Auditor
- Conduct technical troubleshooting for both application-level and server/database-level issues.
- Execute data management tasks using SQL/T-SQL, including:
- Data analysis and mass updates
- Data recovery
- Data handover for divestments and acquisitions
- Utilize Microsoft Azure for DevOps-related tasks:
- Manage infrastructure (servers, databases, Azure resources)
- Monitor system performance and health
- Maintain deployment pipelines across environments
- Troubleshoot infrastructure issues (e.g., VMs, services, logs)
- Foundational knowledge of the WellView application and its data model/database
- Experience with administrative functions in WellView
- Proficiency in SQL/T-SQL for data analysis and management
- Familiarity with Microsoft Azure, particularly in a DevOps context
- Strong problem-solving skills and ability to work independently
- Effective communication skills for collaboration with business and vendor stakeholders
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