Customer Support Assistant

Company Description

About Us

At Elevare Branding , we believe in growth, innovation, and the power of strategic thinking. Our firm specializes in elevating brands through intelligent positioning, seamless management, and purpose-driven execution. We foster a collaborative culture that empowers our team to lead with creativity, discipline, and a commitment to excellence.

Joining Elevare Branding means becoming part of a forward-thinking organization where ideas are valued, leadership is nurtured, and professional development is at the forefront of everything we do.

Job Description

Job Description

We are seeking a dedicated and detail-oriented Customer Support Assistant to join our Dallas office. The ideal candidate will play a key role in ensuring exceptional client satisfaction by managing inquiries, assisting with account coordination, and providing administrative support to our operations and branding teams.

Responsibilities

• Respond promptly and professionally to client inquiries via email and phone.

• Maintain and update client records, ensuring accuracy and confidentiality.

• Support internal teams with scheduling, documentation, and follow-up tasks.

• Assist in coordinating client projects and communications.

• Identify opportunities to improve client experiences and streamline workflows.

• Collaborate with team members to ensure brand consistency and service excellence.

Qualifications

Qualifications

• Strong communication and organizational skills.

• Ability to multitask and prioritize efficiently in a dynamic environment.

• Professional demeanor and commitment to delivering high-quality service.

• Proficiency with office and communication software tools.

• Problem-solving mindset with a focus on customer satisfaction.

Additional Information

Benefits

• Competitive salary: $52,000 – $57,000 per year.

• Opportunities for professional growth and career advancement.

• Comprehensive training and ongoing skill development.

• Supportive, collaborative work environment.

• Paid time off and additional employee benefits package.