Hard Lines Merchandising Specialist

• Research merchandise value using current GWH baseline pricing guides or utilize the internet to price merchandise.
• Keep abreast of industry trends, merchandising, and competitive pricing.
• Provide excellent customer service.
• Ability to work quickly to meet required GWH production standards.
• Ensure product is continually being rotated.
• Provide excellent customer service.
• Greet each customer and assist with basic questions about store operations and merchandise as needed.
• Assist with keeping production supplies available.
• Assist in merchandising produced goods on the sales floor per guidelines.
• Assist with loading and unloading merchandise as needed.
• Receive and record donations as needed.
• Assist with sorting donations according to GWH guidelines as assigned.
• Notify the manager of low or overstocked merchandise.
• Assist with the security and safety of GWH Team Members and property.
• Assist in floor recovery as needed.
• Perform necessary janitorial work.
• Must report all work incidents and injuries immediately.
• Performs other duties as assigned by Management.

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles.
• Must be punctual and have dependable attendance and maintain an appropriate appearance.
• Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, and keep work areas neat and clean.
• Adheres to local, state, and federal laws and regulations.

Minimum Qualifications:

• A high school diploma or equivalent is preferred.
• Able to perform basic math functions (i.e., addition, subtraction, multiplication, and division).
• Ability to communicate and interact well with a variety of personality types.
• Excellent customer service skills.
• Retail sales experience is preferred.
• High school diploma or equivalent preferred.
• Ability to work a flexible schedule.
• Must have reliable transportation.

• Equipment Management

• Production Management

• Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.

• Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.

• Timely GWH LMS completion (training, etc.)

• Safety Culture: zero (0) accidents or near misses

• Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.

• Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep.