Collection Specialist

We are seeking a results-driven Collections Specialist with experience in the construction industry. This role will focus primarily on
collecting outstanding payments, reducing aging receivables, managing liens
rights, and strengthening cash flow. The ideal candidate is proactive,
persistent, and skilled in building strong client relationships while upholding
company payment policies.

Key Responsibilities

Proactively manage collections for all customer accounts to
ensure timely payments.

Monitor and actively reduce AR aging, escalate delinquent
accounts as needed.

Follow up on outstanding invoices via phone and email with
professionalism and urgency.

Work with project managers and clients to resolve billing
disputes or payment delays.

Track and manage lien waivers, preliminary notices,
retainage, and conditional/unconditional releases.

Coordinate and submit payment applications as needed to
support collections.

Maintain accurate AR records, document collection
activities, and note customer communication.

Negotiate payment plans when necessary while aligning with
company policies.

Prepare and present weekly collections reports to
management.

Assist with month-end closing activities relating to AR
balances.

Ensure compliance with state lien laws and contract payment
terms.

Requirements

1+ years of collections or accounts receivable experience in
the construction industry required.

Strong understanding of lien rights, retainage, and progress
payments.

Familiarity with construction contracts and payment terms.

Experience with Textura, GC Pay, or similar platforms.

Experience with Sage is a plus.

Excellent communication and negotiation skills.

Ability to handle difficult collection conversations
professionally.

Highly organized and able to manage priorities to drive
results.

Proficient in Microsoft Excel and AR tracking tools.

Preferred Skills

Experience resolving payment disputes and short-pays.

Familiarity working with general contractors and
subcontractors.

Understanding of job costing and progress billing.

Experience with prevailing wage or certified payroll (a
plus).

Benefits

401(k) matching

Health insurance

Paid time off

Paid sick time