Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
Recommended Jobs
Property Manager
People’s Self-Help Housing (PSHH) is currently seeking an experienced property manager to oversee a 68-unit Tax Credit hybrid (LIHTC/USDA) property, providing housing for farmworkers and low-income …
Retail Employee - GS15
Gobble Stop is looking for a friendly, energetic, responsible individual for a full-time or part-time sales associate position at a locally-owned convenience store. Benefits: Quarterly bonus …
Senior Product Safety Engineer, Product Compliance
Senior Product Safety Engineer will evaluate the hardware designs in development for compliance to industry safety standards, perform testing, and document findings in reports for declaration and 3rd …
Barge Cleaner
About VLS! VLS Environmental Solutions, LLC , is a recognized leader in providing sustainability solutions, with three divisions providing industry-leading services. With a mission to innovate sol…
Ultrasound Tech
Job Title: Ultasound Technologist Department: Radiology FLSA Status: Non-exempt Position Summary A Diagnostic Medical Sonographer is a Diagnostic Ultrasound Professional that is qualified …
AWH Clinic Director - Physician Assistant (PA-C) or Nurse Practitioner (NP)
Clinic Director (PA-C/NP) – Women’s Health Clinic | Ageless Women’s Health Location: Austin, TX (new clinic location not yet open - zip code 78750) Schedule: Monday–Friday | No nights, weekend…
Automotive Quick Service Technician
Automotive Quick Service Technician About Us At our Family-owned and operated dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe …
Senior Staff Software Engineer, Developer Productivity Async
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and custo…
Social Worker
Job Summary We are seeking a compassionate and dedicated Social Worker to join our team at Colonial Manor Advanced Rehab & Healthcare in Pharr, Texas. As a Social Worker, you will play a crucial r…
Physical Therapist Assistant
Aptus Health Care is seeking a dedicated and skilled Physical Therapist Assistant to join our rehabilitation team. In this role, you will work under the supervision of licensed Physical Therapists to…