Lead Operations Specialist
Location: Hybrid Work Model Reporting to San Antonio, TX
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description:
Individual contributor responsible for the day-to-day performance of Bank Operations for the Overseas Military Banking Program (OMBP). A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross-training is required as all functions rotate on a regular basis.
Responsibilities:
The primary responsibilities of this position are high risk and include:
• Processing incoming and outgoing wire transfers through the Federal Reserve Bank
• Resolution of wire research and wire returns
• Processing of Automated Clearing House (ACH) returns and rejects
• Identifying, escalating and debating risk factors and suspicious activity on all functions and transactions
Required Skills:
• 2+ years of experience in the Banking/Financial industry
• Detail-oriented and adaptable to change
• Effective verbal, written, and interpersonal communication skills
• Ability to meet critical deadlines and strict quality standards by prioritizing daily work
• Proficient in Microsoft Word, Excel and Outlook
Desired Skills:
• ACH/Wire Processing experience
• Strong Analytical skills
• Operations background Ref: #851-Rockville-S1
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