IT Support Specialist (TS/SCI w Poly)
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
Help Desk Technician
Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU’LL NEED TO SUCCEED:
● Required Experience: 0-3 years of related experience
● Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
● Required: Security+ certification is required within 6 months of start date
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
● Location: Client Site
● US Citizenship Required
● Shift: M-F 7am - 3pm
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
#GDPoly
Work Requirements
Years of Experience
0 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
CompTIA Security+ CE | CompTIA - CompTIA
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
Recommended Jobs
Advanced Practice Clinician in El Paso, TX
Del Sol Medical Center, part of HCA Healthcare, is seeking an experienced nurse practitioner (NP) or physician assistant (PA) to join our emergency medicine team in El Paso, Texas. As a level II trau…
Senior Web Developer
Why Apply at Kadiko # Make an Impact - Transform businesses, brands and lives. # Teamwork - Work united and celebrate differences. # Take the work out of work - We’re a flexible, empathe…
Full Time Radiology Job Plano, TX
This opportunity is in Plano, located 19 miles north of downtown Dallas, It is the 9th-largest city in Texas and 4th-largest city in the Dallas/Fort Worth region. Plano is home to many leading global …
Polyethylene Advanced Manufacturing Engineer
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical comp…
Product & Supply Chain Manager
Overview As a Product & Supply Chain Manager will oversee La La Land sourcing capabilities and supply chain. Responsible for finding and evaluating suppliers, products and services, negotiating …
Senior Civil 3D CAD Designer
RRC is seeking a talented Senior Civil 3D CAD Designer to help us build the future of U.S. energy production from our Round Rock, TX office. RRC is a multi-disciplinary engineering firm that speciali…
Career Day in Balch Springs, TX!
Your Opportunity Join us for Career Day in Balch Springs, TX! Every Thursday 10:00am-6:00pm TitleMax 1499 S. Peachtree Road Balch Springs, Texas 75180 (972) 329-1712 Join a co…
MATERIAL HANDLER
Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful compa…
Nocturnist Advanced Practice Clinician in Austin, TX
Join an award-winning team of dedicated clinicians who are committed to providing world-class patient care! TeamHealth has an opportunity for a nocturnist nurse practitioner (NP) or physician assis…
SR. Accountant (On site)
Salary $100,000~$110,000 / Annually Additional Compensation 10% Bonus Senior Staff Accountant will be responsible for providing accounting support to the VP of Finance. This person will recor…