Catering Sales Assistant

Catering Sales Assistant Location Houston, TX (Spring Branch area) :

LOCATION: Swift + Company, 1283 N Post Oak Rd, 77055

REPORTS TO: Director of Sales RESPONSIBILITIES (include but not limited to):

The Catering Sales Assistant is an integral member of the Swift + Company catering team. Responsibilities include but are not limited to:

+ Attends walkthroughs on job sites as needed

+ Use of software to input client information

+ Use of software to build catering proposals

+ Assist in outside sales calls for catering department

+ Miscellaneous errand running

+ Miscellaneous 3rd party ordering of specialty items for events

+ Carrying out specific projects and research by deadline, following up on results

+ Acting as an event production assistant the day of events as needed

+ Catering event management-direct interaction with client, managing waitstaff, party closing and following up with event planner

+ Train to become familiar with all stages of event planning, design and production of events

+ Answering phones / taking detailed information for catering inquires to send to Director of Sales; maintaining an organized desk

+ Respond to customer service problems and resolves complaints and/or refers complaints to the appropriate department

+ Attends industry related functions as assigned

+ Follow up on outstanding payments with clients

+ Follow up on missing items with clients

+ RSVP management for catered events when necessary

+ Fill in for other positions, when necessary, for smooth operation of the business

+ Must be able to work nights, weekends and holidays as events usually fall on the weekends

+ Follow all procedures for safety violations and injuries

+ Adhere to all company policies, procedures, rules and regulations in written or verbal form

+ Attend production meetings + sales meetings

+ Sourcing and ordering office supplies and equipment

+ Other duties to be determined

EDUCATION, SKILLS AND REQUIREMENTS:

+ Must maintain a professional personal appearance

+ Knowledge of the event industry. Prior catering, event planning or other hospitality experience a plus

+ Proficient knowledge of Microsoft Suite

+ Ability to establish and develop relationships with fellow employees, vendor and customers

+ Problem solver and solution oriented with the ability to identify and handle conflicts timely

+ Strong communication skills, written and verbal

+ Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively

+ Positive attitude, composure, humor, creativity, adaptability and approachability

+ Availability to work flexible day/night and weekend schedules due to the seasonal nature of the Swift + Company customers' business volume

+ Must be able to use mathematics to solve problems

+ Must have excellent attendance and punctuality

+ Must display excellent customer service skills and great attitude

+ Must be detail-oriented, patient, dependable, and possess a strong work ethic

+ Must have valid Texas driver's license and ability to drive catering vans and trucks if needed

+ Must be able to lift approximately 70 pounds

+ Must pass company drug screens / background check

+ TABC certified

Swift + Company offers medical insurance coverage, and many other benefits in an exciting and fast-paced environment.

We are a drug free facility and perform background checks.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Share with me how your previous experience(s) will align with the skill-set we are looking for?
• Give me an example of a time, an event was not going as planned.

What happened? How did you resolve this? Were your clients happy?

• Share with me an example of a sale you closed that was challenging.

Education:

• Associate (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person