Field Service Technician

JOB DESCRIPTION

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.

NOV Rig Technologies makes and supports the world's most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.

• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.

• Perform field upgrades of software and hardware and train customers on how to properly operate the system.

• Communicate field failures and feedback reports to the appropriate departments.

• Complete and submit field service documentation in a timely manner.

• Perform other work related tasks as assigned.

• Comply with all NOV Company and HSE policies and procedures.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

• Install, commission, troubleshoot, and repair drilling equipment such as:

• Analog and digital PLC based systems

• Proprietary integrated control systems (Cyberbase, Amphion)

• Variable Frequency Drives

• Hydraulic/Pneumatic Systems

• Electrical Systems (including various types of AC/DC motors)

• Mechanical Systems (including fittings, gearboxes and bearings)

• Provide training to other NOV personnel on aforementioned systems and equipment as needed.

• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.

• Collaborate frequently with internal and external customers

EDUCATION & EXPERIENCE QUALIFICATIONS

• High School Diploma or GED Equivalent

• Completion of technical training school or an equivalent background in a similar environment

JOB REQUIREMENTS

• 2-5 years experience, or equivalent knowledge

• Comply with all QMS documentation pertaining to work related assigned responsibilities

BEHAVIORAL COMPETENCIES

• Action Oriented

• Decision Quality

• Works well with others

• Composure

• Customer Focus

• Dependable

• Product Quality Minded

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire.
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.