Sr. Transaction Analyst
- Six Months
- Pay Rate: $45.00/hr.
- Houston
- Investigate and resolve transaction failures and exception-related data by documenting, gathering, organizing, and analyzing information using tools such as CRM systems, Excel, Access, SQL, MarkeTrak, and SharePoint. Effectively communicate findings and deliver actionable recommendations
- Participate in all capital and operational project testing, including creating UAT scripts and testing
- Facilitate discussions, presenting insights, and serving as a key liaison in internal and external meetings.
- Lead training initiatives for both direct team members and cross-functional partners, ensuring clarity and alignment on operational workflows
- Provide expert-level support and oversight for EDI transaction replays, ensuring accurate processing of enrollments, drops, and changes
- Work as liaison with internal groups and external vendors to resolve daily, weekly, monthly quarterly transaction issues and workflows
- Maintain Service Level Agreements (SLAs) for all Transaction Management tasks and usage issues to support sales, revenue, billing, settlements and forecast
- High School Diploma or equivalent required
- A minimum of five (5) years of energy related experience in processing utility transactions in ERCOT, PJM, NYISO, MISO, and/or ISO-NE
- Knowledge of SQL and/or Power BI Reporting is a plus
- Demonstrated ability to take initiative and work independently with minimal supervision when needed
- Self-motivated with a strong sense of accountability and a drive to deliver high-quality results
- Able to handle multiple assignments with a high degree of urgency and accuracy
- This role is eligible for our hybrid work policy
- Must be willing and able to comply with all ENGIE ethics and safety policies
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