Senior Software Engineer
HiOperator is seeking a highly skilled and motivated Senior Software Engineer to join our team and help drive innovation in the customer service industry by delivering large and complex features, owning significant sections of our codebase, and working across the entire technical stack, including front-end, back-end, DevOps, and machine learning integrations.
Responsibilities will include:
- Build API integrations with various CRMs and custom applications using REST, GraphQL, and gRPC
- Build UI features to support new service offerings
- Maintain 99% platform uptime
- Manage the DevOps pipeline
- Deploy machine learning models
- Build and manage the observability platform for LLMs
You’re a great fit if you:
- Have 5+ years of engineering experience
- Are a polyglot who enjoys learning and can explain complex concepts to others
- Are collaborative and value teamwork
- Have empathy and understand the importance of customer experience
- Experience working with Apple products is a plus
Benefits include:
- Health benefits (medical, dental, vision) after one full calendar month of full-time employment
- Access to an onsite gym
- Paid time off
- Free parking
This is a full-time, in-office position in Dallas, TX.
Job offers are contingent on a satisfactory background check as permitted by law. HiOperator is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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