Quality Assurance Specialist

Job Title: Quality Assurance Specialist
Location: On-site
About the company: They provide advanced materials, chemicals, and industrial products across sectors such as automotive, electronics, and manufacturing.
Salary: $45-55k

Overview

We are seeking a detail-oriented Quality Assurance Specialist to support customer service, quality processes, and overall operational efficiency. This role plays a key part in ensuring product quality, maintaining accurate system data, and supporting both inbound and outbound logistics.

Key Responsibilities

Customer Service & Quality

• Support and/or lead customer service initiatives related to technical and quality matters
• Assist with development processes for new programs and product launches
• Serve as a liaison between customers, vendors, and international teams to ensure alignment

ERP / SAP System Management

• Enter, validate, and maintain accurate data within the ERP system (SAP preferred)
• Analyze system functionality to improve operational efficiency
• Troubleshoot system-related issues and provide internal user support

Inbound & Outbound Operations

• Support and/or lead inbound and outbound logistics processes
• Ensure accurate labeling, packaging, and documentation of materials
• Reconcile inventory by aligning system data with physical counts
• Coordinate with internal teams and international partners to resolve discrepancies

Qualifications

• Bachelor’s degree preferred (Business, Supply Chain, Engineering, or related field)
• 1–3 years of experience in quality assurance, operations, supply chain, or similar role
• Experience with SAP or comparable ERP systems preferred
• Strong attention to detail and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Effective communication skills, including working with international teams
• Proficiency in Microsoft Office (Excel, Word, etc.)
• Basic knowledge of quality control and inventory management processes

What Success Looks Like

• High level of data accuracy within ERP systems
• Consistent on-time and error-free handling of inbound/outbound operations
• Strong collaboration across customer, vendor, and internal teams
• Continuous improvement in quality and operational processes